Insurance Claims Support Advisor — On-site MK

Crawford & Company Adjusters (UK) Ltd; Milton Keynes; On-site; GBP 18,000 - 23,000; Full time

Job summary

Crawford & Company is seeking a Service Team Operative in Milton Keynes to be the first point of contact for clients making insurance claims. You will capture claim details on our systems, coordinate with specialist teams and help claims progress quickly.

A supportive training path and DBS check are provided as part of joining a global organisation. You’ll work in a busy team, develop client servicing skills, and benefit from an inclusive culture and career development opportunities within One

Qualifications

• Candidates looking to develop client servicing skills and start a career in claims.
• Excellent customer service and relationship-building skills are essential.
• Strong communication, listening and problem-solving abilities.
• Good IT skills with a keen eye for detail and accuracy.

Responsibilities

• Take calls from insureds and capture all relevant claim information in our systems.
• Coordinate with colleagues in specialist areas to progress claims quickly.
• Explain questioning clearly and remain professional while interacting with policyholders.

Skills

Customer service

Relationship building

Attention to detail

Communication

Tools

Excel

Job description

Crawford & Company is seeking a Service Team Operative in Milton Keynes to be the first point of contact for clients making insurance claims. You will capture claim details on our systems, coordinate with specialist teams and help claims progress quickly.

A supportive training path and DBS check are provided as part of joining a global organisation. You’ll work in a busy team, develop client servicing skills, and benefit from an inclusive culture and career development opportunities within One