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Crawford & Company; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Crawford & Company in London seeks a Senior Financial Lines Adjuster to join its growing claims team. You will manage a mixed portfolio of complex, high‑value Professional Indemnity, Management Liability, Surety and Bankers Blanket Bonds claims, using your knowledge of the claims process to investigate, assess losses, report to clients and negotiate settlements.

The role is predominantly home based, with occasional attendance at the London office for meetings, client liaison and training, plus

Qualifications

• Experience handling complex, high-value Financial Lines claims.
• Knowledge of coverage, liability and quantum issues.
• Experience with insurers or MGAs in financial lines.
• Ability to build client relationships and meet SLAs.

Responsibilities

• Manage a diverse portfolio of Financial Lines claims.
• Investigate and advise on coverage, liability and quantum issues.
• Opportunity to handle Medical Negligence, Product Liability and Recall and Liability.
• Maintain and build client relationships through proactive communication.
• Ensure adjusting activities comply with procedures and regulatory requirements.

Skills

Claims management

Financial lines knowledge

Negotiation

Client communication

Job description

Crawford are seeking a technical expert to join its dynamic and growing Financial Lines claim team. The successful candidate will be handling a mixed portfolio of complex, high value and global Professional Indemnity, Management Liability, Surety and Bankers Blanket Bonds claims. You will be using your knowledge and experience of the claims process and insurance cover to investigate claims, assess losses, report to clients and negotiate settlements.

Crawford provide a cradle to grave service and act for leading Insurers and Lloyds syndicates in the UK and around the world. The role involves client development opportunities as you will be part of growing service area for Crawford.

The role would suit a professional, experienced in claim management either with an insurer or MGA, loss adjusting or providing legal advice within a financial lines environment.

The role is predominately home based, with occasional requirements to attend the London office for team meetings, client liaison and training. Occasional other travel required to service clients and claim demands.

Your responsibilities will include:

Managing a diverse portfolio of Financial Lines claims.

Investigating, considering and advising on coverage, liability and quantum issues relating to a range of complex, high value and global claims.

Opportunity to manage claims in other areas including Medical Negligence, Product Liability and Recall and Liability.

Maintain and build client relationships through proactive communication and service delivery.

Ensure all adjusting activities are fully compliant with the company's procedures, client SLAs, published company guidelines and external regulatory requirements

Proud member of the Disability Confident employer scheme

Senior Financial Lines Adjuster

Company: Crawford & Company Hours: Full-time Location: London Working pattern: Field-based Job type: Permanent Posting date: 4 Sept 2026 Closing date: 4 Oct 2026

Summary

Crawford are seeking a technical expert to join its dynamic and growing Financial Lines claim team. The successful candidate will be handling a mixed portfolio of complex, high value and global Professional Indemnity, Management Liability, Surety and Bankers Blanket Bonds claims. You will be using your knowledge and experience of the claims process and insurance cover to investigate claims, assess losses, report to clients and negotiate settlements.

Crawford provide a cradle to grave service and act for leading Insurers and Lloyds syndicates in the UK and around the world. The role involves client development opportunities as you will be part of growing service area for Crawford.

The role would suit a professional, experienced in claim management either with an insurer or MGA, loss adjusting or providing legal advice within a financial lines environment.

The role is predominately home based, with occasional requirements to attend the London office for team meetings, client liaison and training. Occasional other travel required to service clients and claim demands.

Your responsibilities will include:

Managing a diverse portfolio of Financial Lines claims.

Investigating, considering and advising on coverage, liability and quantum issues relating to a range of complex, high value and global claims.

Opportunity to manage claims in other areas including Medical Negligence, Product Liability and Recall and Liability.

Maintain and build client relationships through proactive communication and service delivery.

Ensure all adjusting activities are fully compliant with the company's procedures, client SLAs, published company guidelines and external regulatory requirements

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.