Insurance Claims Liaison & Admin Specialist

FCC Environment; Doncaster; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days' annual leave

Life insurance

Discretionary bonus scheme

On-the-job training and progression

Refer-a-friend programme

Flexible benefits (high street savings

Employee Assistance Programme & Best 2

Job summary

FCC Environment is hiring an Insurance Administrator in Doncaster (DN4 5NU). You will support the insurance department with claims administration, liaising with insurers, solicitors and internal teams, and ensuring accurate record-keeping.

Previous insurance experience is advantageous and you will handle enquiries and data entry to keep processes moving smoothly. This full-time role offers a salary up to £30,000 per annum, benefits and a supportive environment with on-the-job training and

Qualifications

• Previous administration experience, ideally within an insurance environment.
• Strong communication and presentation skills.
• Calm, structured and organised approach with excellent time management.
• Adaptability and flexibility in a busy work environment.
• Strong negotiation and interpersonal skills.
• Proficient with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Provide administrative support for claims, recoveries, payments and Bordereaux requests.
• Create and maintain claim files and internal claims systems.
• Handle and attach email workflows and scanned posts to records.
• Liaise with sites, insurers, brokers and finance teams.
• Support updating the insurance page on Environet.
• Manage communications and documentation for liability, property and motor claims.
• Ensure accurate filing, reporting and data entry for all claims.
• Assist with ad hoc insurance administrative tasks as required.

Skills

Communication skills

Organisational skills

Time management

Negotiation skills

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

FCC Environment is hiring an Insurance Administrator in Doncaster (DN4 5NU). You will support the insurance department with claims administration, liaising with insurers, solicitors and internal teams, and ensuring accurate record-keeping.

Previous insurance experience is advantageous and you will handle enquiries and data entry to keep processes moving smoothly. This full-time role offers a salary up to £30,000 per annum, benefits and a supportive environment with on-the-job training and