Claims Administrator

Siamo Recruitment; Cirencester; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Career development opportunities

Friendly environment

25 days annual leave + bank holidays

Health and Dental insurance post-prob

Life insurance

Pension scheme

Sick pay

Onsite parking

Hybrid working after 12–18 months (2d)

Job summary

Siamo Recruitment are working with a leading insurance provider to recruit a Claims Administrator in Cirencester. You will join a team of specialists, handling customer claims and the administration that supports these cases, with a hands-on, attentive approach and a focus on building a career in insurance.

The role requires previous claims administration exposure, strong communication, and proficiency with Microsoft Office and CRM.

Qualifications

• Previous claims administration exposure essential.
• Previous administration exposure essential.
• Previous exposure in Insurance.
• Confident and empathetic communicator.
• Good team player who supports the team.
• Proficient in Microsoft Office including Excel.
• Full UK Driving License advantageous but not essential.

Responsibilities

• Working with clients supporting and advising on their claims.
• Processing and actioning all internal administration relating to claims and policies.
• Being first point of call for the customers and supporting their needs.
• Supporting the Claims Manager with adhoc duties.
• Working from a shared mailbox.
• Logging customer updates and journey notes via CRM.

Skills

Claims administration

Customer service

CRM

Excel

Microsoft Office

Communication

Empathy

Teamwork

Tools

CRM software

MS Office

Job description

We here at Siamo Recruitment are working with a leading insurance provider with over 20 years in the industry, who are at the top of their market. As the Claims Administrator you’ll join a team of specialists and build your skillset day by day. Your primary focus will be to handle with customer claims and all administration supporting these cases. We’re looking for a hands on, driven and attentive talent who wants to build a career within the Insurance Industry. Previous claims administration exposure is essential due to the nature of role.

Benefits to joining our client?

• Excellent career development opportunities
• Friendly and supportive environment
• 25 day annual leave entitlement + bank holidays
• Health and Dental insurance post probation
• Life insurance
• Pension scheme
• Sick pay
• Onsite parking
• Hybrid working modules post 12 & 18 months of service (2 days)

This Claims Administrator role will include the below responsibilities:

• Working with clients supporting and advising on their claims
• Processing and actioning all internal administration relating to claims and policies
• Being first point of call for the customers and supporting their needs
• Supporting the Claims Manager with adhoc duties
• Working from a shared mailbox
• Logging customer updates and journey notes via CRM

This Claims Administrator role will include require the below exposure and skillsets:

• Previous exposure in Claims Administration is essential
• Previous administration exposure is essential
• Previous exposure working within Insurance
• A natural confident and empathetic communicator
• Good team player with the want to support the team
• Microsoft Office proficient including Excel
• Full UK Driving License would be advantageous however not essential

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