Installations Engineer

Sureserve; Havant; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Life assurance

28 days’ leave

Family-friendly leave

Benefits hub discounts

Virtual GP

EAP

Bike2Work

Salary sacrifice scheme

Job summary

Sureserve in Havant is seeking a gas installation engineer to manage installations on a day-to-day basis, ensuring compliance with survey specs, client criteria and all regulations. You will report to the installation supervisor and complete contract paperwork.

The successful candidate will hold valid ACS and relevant gas qualifications, a full UK driving licence, and proven ability to deliver high‑quality customer service to a diverse customer base within social housing settings.

Qualifications

• Valid ACS & other relevant gas qualifications.
• Full UK driving licence (≤6 points).
• Experience delivering high levels of customer service.
• Ability to work with a diverse customer base.

Responsibilities

• Manage the installation on a day‑to‑day basis as assigned.
• Complete installations to survey/specifications and client criteria.
• Ensure all health, safety, and environmental procedures are followed.
• Complete all paperwork and obtain signatures during installation.

Skills

ACS gas qualifications

UK driving licence (≤6 points)

Customer service experience

Diverse customer base

Job description

Role

• Day-to-day management of the installation you have been assigned
• Complete the installation to the specification of the survey and the client criteria and to all governing body regulations
• Report any reasons why the above cannot be achieved to your installation supervisor
• To complete all contract-specific paperwork at the time of the installation and acquire all necessary signatures
• Carry out your duties professionally and courteously, show awareness and respect for other people’s property, and maintain a high level of cleanliness in all areas of your work
• To return to any recalls at the request of your installation supervisor
• Complete the assigned installation within the set time frame
• Complete all paperwork including timesheets and H&S Monitoring forms
• Ensure Health & Safety & Environmental procedures and standards are adhered to
• Ensuring all certification and documentation is completed accurately

The successful candidate will have

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service
• The ability to work with a diverse customer base

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

• Sureserve Benefits Hub, accessing over 1000’s retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme

• Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail]

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks