Gas Engineer

Sureserve; Greater London; On-site; GBP 34,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Contributory pension scheme

Life assurance

28 days annual leave (rising with time

Enhanced maternity, paternity, IVF & 1

Sureserve Benefits Hub (retail savings

Virtual GP service

Employee assistance programme (EAP)

Bike2Work scheme

Salary sacrifice home electronics

Job summary

Sureserve is seeking an experienced Gas Engineer to join our team in Greater London. You will be responsible for day-to-day repairs, fault finding and annual servicing visits, with a focus on meeting first-time fix targets and maintaining high-quality workmanship.

The role requires valid ACS gas qualifications, a full UK driving licence with less than 6 points, and prior experience delivering excellent customer service, ideally with social housing exposure.

Qualifications

• Valid ACS gas qualifications and relevant certifications.
• Full UK driving licence with fewer than 6 points.
• Experience delivering high levels of customer service.
• Experience with social housing is desirable.

Responsibilities

• Carry out day-to-day gas repairs.
• Fault finding and diagnosing issues.
• Complete annual servicing visits.
• Meet first-time fix targets where possible.
• Maintain high-quality workmanship and safety standards.
• Focus on customer satisfaction and clear communication.
• Attend jobs on time and inform the contact centre of delays.

Skills

ACS gas qualifications

Full UK Driving Licence

Customer service

Social housing experience

Diverse customer base

Job description

Role

We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction
• Attending jobs on time, notifying the contact centre/customer of any delays

The successful candidate will have

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service
• The ability to work with a diverse customer base

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

• Sureserve Benefits Hub, accessing over 1000’s retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme

• Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail]

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks