Installation Engineer - Aylesbury

Netomnia; Aylesbury; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Pension scheme

Phone allowance

Health care cash plan

Cycle to work

Employee assistance programme

IT equipment provided

Discounted gym memberships

Company events

Life assurance

Referral bonus

Job summary

Netomnia is seeking an Installation Engineer in Aylesbury to install fibre connections for customers. This full-time role (45 hours/week) includes one Saturday per month overtime and a 20% target bonus. You will deliver high-quality service while updating systems throughout the day.

You'll work within our Direct Labour Operations team, manage tools and company vehicle, and ensure safety standards. Experience with fibre/network installation and strong customer service are essential to succeed in

Qualifications

• Experience in installing fibre or on behalf of network providers.
• Ability to conduct risk assessment and identify hazards with a strong health & safety focus.
• Proven track record in networking engineering environments (preferred).
• Excellent organisational and communication skills.

Responsibilities

• Primary focus on customer installations.
• Install fibre into customer premises maintaining high customer service standards.
• Manage tools and vehicle per policy.
• Complete tasks on time and manage day-to-day jobs.
• Maintain health and safety compliance.
• Collaborate with team to achieve targets and KPIs.

Skills

Openreach network

Risk assessment

Health & Safety

Networking engineering

Organisational skills

Communication

Manual handling

Job description

Job Title

Installation Engineer

Salary

We provide a competitive starting salary ranging from £30,100 to £34,000.

Department

Direct Labour Operations

Location

Aylesbury

Compensation

£30,100 - £34,000 / year

Job Description

Installation Engineer. Reporting to: Installations Field Manager. Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm. 1 Saturday Per Month Paid as Overtime. Location: Aylesbury.

Target Bonus

Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £39,000 per year!

About us

Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.

Job Purpose

Reporting directly to the Field Manager, The Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day. You will however be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.

Key Responsibilities

• Primarily work on customer installations.
• Installing into a customer premises, maintaining the highest standard of customer service
• Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
• Complete assigned tasks on time and manage day-to-day jobs.
• Maintaining H&S compliance.
• Work individually and as part of a team to achieve targets and KPIs.

Skills, Knowledge and Expertise

• Experience working in a similar role, working on or on behalf of the Openreach Network.
• Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
• Demonstrable experience and a proven track record working in a networking engineering environment. (preferred).
• Excellent organisational skills.
• Clear and concise communication abilities.
• Physical fitness for manual handling tasks.
• Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
• A proactive approach to improving efficiencies and working smarter

Requirements

• Must hold a full UK driving Licence for minimum 12 months.
• SA001, SA002, S7, S8 or equivalent are desirable
• IPAF 1b are desirable
• NRSWA unit 2 (minimum) desirable
• SMART AWARDS preferable desirable
• Have telecommunications experience or transferable skills.

Benefits

• 25 days holiday plus bank holidays
• An extra day off for your birthday!
• Pension scheme that matches your contribution up to 8%
• Phone allowance
• Health care cash plan
• Cycle to work
• Employee assistance programme
• PPE and Uniform provided
• IT equipment provided
• Discounted Gym memberships
• Retail offers – discounts from recognisable brands
• Company Events
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary
• Colleague referral scheme of £500
• Continuous development and long-term career prospects