Installation Engineer - Spalding

Netomnia; Greater Lincolnshire; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Pension scheme

Phone allowance

Health care cash plan

Cycle to work

Employee assistance

PPE and uniform

IT equipment provided

Discounted gym memberships

Company events

YouFibre broadband if in area

Life assurance

Referral scheme

Job summary

Netomnia is seeking an Installation Engineer in Spalding to install fibre connections at customer premises and maintain high service standards. Reporting to the Field Manager, you will handle tools and a company vehicle, comply with H&S, and work to meet KPIs in a full-time role.

Incentives include a starting salary of £30,100–£34,000 with a 20% target bonus and extra pay for one additional Saturday per month, potentially reaching £39,000 on-target earnings per year.

Qualifications

• Experience in a similar role (Openreach network) preferred.
• Strong H&S practices and risk assessment awareness.
• Proven customer service experience and positive attitude.
• Excellent organisation and communication abilities.
• Physically fit for manual handling tasks.
• Ability to work independently and as part of a team.

Responsibilities

• Install fibre connections at customer premises, ensuring high service standards.
• Maintain customer service quality during installations.
• Manage tools and vehicle in line with policy.
• Complete tasks on time and coordinate day-to-day jobs.
• Maintain health and safety compliance.
• Collaborate with teams to achieve targets and KPIs.

Skills

Openreach Network experience

Health and safety focus

Customer service

Organisation skills

Clear communication

Manual handling fitness

Teamwork

Strong work ethic

Full UK driving licence

Job description

Description

Installation Engineer

Salary

We provide a competitive starting salary ranging from £30,100 to £34,000.

Department

Direct Labour Operations

Location

Spalding

Compensation

£30,100 - £34,000 / year

Description

Installation Engineer

Reporting to: Installations Field Manager

Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm
1 Saturday Per Month Paid as Overtime

Location: Spalding

Salary

We provide a competitive starting salary ranging from £30,100 to £34,000.

Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month.

With these incentives, your on-target earnings can reach up to £39,000 per year!

About us

Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.

Job Purpose

Reporting directly to the Field Manager, The Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day.

You will however be expected to complete any work within the department that the company requires due to work volumes from our ISP partners

Key Responsibilities

• Primarily work on customer installations.
• Installing into a customer premises, maintaining the highest standard of customer service.
• Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
• Complete assigned tasks on time and manage day-to-day jobs.
• Maintaining H&S compliance.
• Work individually and as part of a team to achieve targets and KPIs.

Skills, Knowledge and Expertise

• Experience working in a similar role, working on or on behalf of the Openreach Network.
• Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
• Demonstrable experience and a proven track record working in a networking engineering environment. (preferred).
• Excellent organisational skills.
• Clear and concise communication abilities.
• Physical fitness for manual handling tasks.
• Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
• A proactive approach to improving efficiencies and working smarter.

Requirements

• Must hold a full UK driving Licence for minimum 12 months.
• SA001, SA002, S7, S8 or equivalent are desirable.
• IPAF 1b are desirable.
• NRSWA unit 2 (minimum) desirable.
• SMART AWARDS preferable desirable.
• Have telecommunications experience or transferable skills.

Why our people love working with us?

• 25 days holiday plus bank holidays.
• An extra day off for your birthday!
• Pension scheme that matches your contribution up to 8%.
• Phone allowance.
• Health care cash plan.
• Cycle to work.
• Employee assistance programme.
• PPE and Uniform provided.
• IT equipment provided.
• Discounted Gym memberships.
• Retail offers – discounts from recognisable brands.
• Company Events.
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary.
• Colleague referral scheme of £500.
• Continuous development and long-term career prospects.