Fibre Installation Engineer

Connect Fibre; Matlock Bath CP; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company Vehicle

Private medical and dental cover

Birthday off

25 days holiday plus bank holidays

Company Pension Contribution

Employee Referral Scheme (£1,500)

Job summary

Connect Fibre is seeking a Fibre Installation Engineer to join our growing team in Matlock/Peak District. You will deliver full fibre installations for homes and businesses while providing excellent customer service and ensuring high standards.

You will work in a hybrid model with occasional office visits, hold accreditations, and have a UK driving licence. Training will be provided as you become an expert on our premium fibre product.

Qualifications

• Experience in installation of full fibre networks.
• Experience with fibre build and customer-facing backgrounds.
• Experience with the Openreach Network.
• Survey and resolve complex overhead and underground installations.
• Knowledge of civils tasks involving direct in ground cable, soft digs and permits to work.
• Experience in tracking of copper cables using a CAT & Genny.
• At least one year’s PIA experience.
• Knowledge of CP08 and CP10 network standards advantageous.
• Full clean driving licence (company van provided).
• DBS required (Provided during onboarding).

Responsibilities

• Be the face of Connect Fibre and deliver the best customer experience.
• Installation of full fibre broadband and build of networks.
• Provide broadband consultations to customers and build rapport.
• Develop expertise in Connect Fibre products through training.
• Build trust with customers, colleagues, suppliers and clients.
• Meet high standards and company targets.

Job description

Fibre Installation Engineer

Location: Matlock/Peak District

Salary: £32,000 + Benefits

Company Overview

We area rapidly expanding and award winning business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. We offerbroadband speeds of up to 2000Mbps, Wi‑Fi 7 technology, exceptional customer service, and competitive prices.

The Role

You will play a pivotal role in our mission to give the UK faultless broadband with unprecedented speeds. We have a revolutionary, premium, future‑proof product that is fairer, faster and flawless for our customer.

• Be the face of Connect Fibre.
• Play a key role in giving the best customer experience and installation of full fibre broadband.
• Deliver Broadband consultations to customers.
• As an ambassador, you will build a rapport for customers and ‘wow them’ with our product.
• Build strong relationships with colleagues, suppliers, and clients.
• Become expert in our products (excellent training given).
• Build trust and best practice and customer service.
• Meet our high standards and company targets.

The Candidate

We’re looking for Installations Engineers who want to become experts in their field. Useful backgrounds include: Experience in installation of full fibre networks, experience with fibre build and customer facing backgrounds.

• Experience with the Openreach Network
• Able to survey and resolve complex overhead and underground installations.
• Knowledge and experience of civils related tasks involving direct in ground cable, soft digs and permits to work.
• Experience in tracking of copper cables using a C.A.T & Genny
• At least one year’s PIA experience
• Knowledge of the network standards set out in CP08 and CP10 advantageous.
• You will be astute, confident, professional, polite, happy working individually and in a team.
• Excellent communication and problem‑solving skills.
• A passion for our life changing product and service.
• Full clean driving licence (Company van provided).
• DBS required (Provided during onboarding).

*Candidates should be located with a maximum of 45 minutes’ drive from Matlock*

Required Accreditations

• SA001 - Overhead Safety
• SA002 - Underground Safety
• SA006 - Safe working in civils
• NRSWA O1 – Streetworks Operato

(Any further PIA accreditations will be highly beneficial and help you application.)

The Rewards

• Salary: £32,000 per annum
• 25 days holiday plus bank holidays
• Birthday off
• Company Pension Contribution
• Company Vehicle
• £1,500 Employee Referral Scheme
• Private medical and dental cover
• Family Friendly Support Package
• Continuous internal and external training with long‑term career prospects

Connect Fibre offers excellent team and business building opportunities. Please see www.connectfibre.co.uk for more information on our exciting new business!

Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.

Reference: PBMATLOCK