Installation Coordinator

Mego Employment Limited; Devon and Torbay; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Company pension

Free parking

On-site parking

Job summary

Mego Employment Limited in Buckfastleigh seeks an Installation Coordinator to plan, schedule and coordinate installation projects from start to finish. You will assign and dispatch teams, monitor progress and resolve scheduling conflicts, with occasional site visits.

The role requires strong communication, organisation and customer service, experience with scheduling software and CRM systems, and competence in MS Office.

Qualifications

• Experience using scheduling software to plan and coordinate projects.
• Strong ability to use CRM systems for customer management and communication.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Excellent communication, organisation and problem-solving abilities.
• Strong customer service orientation and attention to detail.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Plan, schedule, and coordinate installation projects from start to finish.
• Assign and dispatch installation teams based on project needs.
• Monitor project progress and address scheduling conflicts or delays.
• Utilise Sage for financial record-keeping and invoicing.
• Assist with scheduling appointments and managing calendars for team members.
• Handle incoming calls with professionalism and good phone etiquette.
• Support the team with administrative tasks, including correspondence and documents.
• Maintain inventory of office supplies and place orders when necessary.
• Collaborate with other departments to facilitate smooth communication and workflow.

Skills

Scheduling software

CRM systems

Microsoft Office

Communication

Organisation

Problem solving

Customer service

Multitasking

Tools

Sage

Excel

Outlook

Word

Job description

Installation Coordinator

Location: Buckfastleigh (on-site)

Salary: £13.00 - £14.00 per hour DOE

Employment Type: Temporary

Hours: Full Time - 37.5 hours

About the Role

Our client, a reputable company in the manufacturing and production industry, is seeking an Install Coordinator based in Buckfastleigh. This role involves planning and coordinating installation projects, ensuring timely completion and adherence to company standards. Candidates will find a structured environment where attention to detail and strong organisational skills are highly valued.

Key Responsibilities

• Plan, schedule, and coordinate installation projects from start to finish.
• Assign and dispatch installation teams based on project needs and technician availability.
• Monitor project progress and address any scheduling conflicts or delays.
• Utilise Sage for financial record-keeping and invoicing.
• Assist with scheduling appointments and managing calendars for team members.
• Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
• Support the team with administrative tasks as needed, including correspondence and document preparation.
• Maintain inventory of office supplies and place orders when necessary.
• Collaborate with other departments to facilitate smooth communication and workflow.

Essential Requirements

• Competent at using scheduling software, CRM systems, and Microsoft Office (Excel, Word, Outlook).
• Excellent communication, organisation, and problem-solving abilities.
• Strong customer service orientation and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Capable of working in an office environment with occasional site visits as needed.

Benefits

• Company pension
• Free parking
• On-site parking

About Our Client

Our client is focused on managing the scheduling, logistics, and execution of installation projects, ensuring all installations are completed on time and according to company and customer specifications. The business values smooth and efficient operations, facilitated by strong communication between customers, installers, suppliers, and internal teams.

Person Specification

Essential Experience

• Minimum 3 years' experience in a coordination or scheduling role within a manufacturing or production environment

Essential Skills and Competencies

• Competent at using scheduling software to effectively plan and coordinate projects
• Able to utilise CRM systems for customer management and communication
• Capable of using Microsoft Office applications, including Excel, Word, and Outlook
• Excellent communication skills for interacting with customers and team members
• Strong organisation and problem-solving abilities to manage multiple tasks
• Customer service orientation with a keen attention to detail
• Ability to multitask and work efficiently in a fast-paced environment