Insite Stores Operative

Rubix; Tees Valley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Rubix UK is hiring an Insite Stores Operative to support an engineering stores operation at a customer site. You will ensure engineers receive the right parts, receive deliveries, issue stock and maintain accurate systems to support uptime.

This hands-on role requires accuracy, safety and excellent service. You will own your tasks, spot issues early and help improve store operations and stock control.

Qualifications

• Experience in stores, warehouse, manufacturing, engineering, distribution or customer service.
• Good attention to detail with numerical stock transactions and records.
• Confidence using computer systems, email and Microsoft applications; willing to learn Rubix systems.
• A safe, responsible approach to manual handling and site procedures.
• Clear, professional communication and ability to escalate issues.
• Ability to organise routine work and manage priorities independently.
• Protecting stock, customer property and transaction records.
• Willingness to training, cross-training and continuous improvement.

Responsibilities

• Receive and check deliveries against purchase orders, report damaged or missing items.
• Store materials safely with proper labeling and stock-protection controls.
• Pick and issue materials to authorized users and record all transactions.
• Complete cycle counts and stock-location reviews to maintain inventory accuracy.
• Respond to customer enquiries with updates on availability and progress.
• Support purchasing, order follow-ups, collections, repairs and returns via approved suppliers.
• Maintain audit-ready records for stock movements and adjustments.
• Keep stores area safe, clean and organized per HSEQ and security requirements.
• Contribute ideas to improve safety, stock control and customer service.

Skills

Attention to detail

Numerical ability

Computer literacy

Safe manual handling

Clear communication

Organising routine work

Independent working

Willingness to learn Rubix systems

Stock control

Customer service

Tools

Stock-management systems (K8, CribMaster, VMS)

Job description

Rubix UK is looking for a reliable and customer-focused Insite Stores Operative to support the day-to-day running of an engineering stores operation at one of our customer sites.

You will help ensure engineers receive the correct parts and materials when they need them. From receiving deliveries and issuing stock to maintaining accurate systems and supporting stock counts, your work will contribute directly to customer service and operational uptime.

This is a hands-on role where accuracy, safety and excellent service matter. You will be trusted to take ownership of your work, identify problems early and help us improve how the store operates.

Key Responsibilities

• Receive and check deliveries against purchase orders, reporting damaged, missing or incorrect items promptly.
• Store materials safely in the correct locations, using the required labelling, segregation and stock-protection controls.
• Pick and issue materials to authorised users, accurately recording all issues, returns and transfers on the relevant system.
• Complete cycle counts, replenishment checks and stock-location reviews to help maintain inventory accuracy and availability.
• Respond to customer enquiries and provide clear updates on product availability, order progress, delays and next steps.
• Support authorised purchasing, order follow-ups, collections, repairs and returns using approved suppliers and processes.
• Maintain accurate, audit-ready records for stock movements, receipts, credits, queries and adjustments.
• Keep the stores environment safe, clean and organised, following all Rubix and customer HSEQ, security and housekeeping requirements.
• Contribute practical ideas that improve safety, stock control, transaction accuracy, layout or customer service.

Skills and Qualifications

• Experience in a stores, warehouse, manufacturing, engineering, distribution or customer-service environment, or relevant transferable experience.
• Good attention to detail, with the numerical ability to process stock transactions and maintain accurate records.
• Confidence using computer systems, email and standard Microsoft applications, with a willingness to learn Rubix systems.
• A safe and responsible approach to manual handling, equipment use, housekeeping and site procedures.
• Clear and professional communication skills, with the confidence to ask questions and escalation incomplete or incorrect information.
• The ability to organise routine work, manage competing priorities and work independently within agreed processes.
• A dependable approach to protecting stock, customer property, confidential information and transaction records.
• A positive attitude towards training, feedback, product knowledge, cross-training and continuous improvement.
• Experience with K8, CribMaster, VMS, vending technology or another stock-management or ERP system would be advantageous.