Insights Analyst: Claims & Strategic Analytics

AXA; Bolton, Ipswich, Glasgow; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

AXA Insurance UK in Bolton is seeking an Insights Analyst to bridge the gap between our business and Insights teams. You will support transformation programmes, analyse claims data, and provide timely insights to help stakeholders make informed decisions in an evolving landscape.

You will deliver automated Power BI reports and dashboards, influence planning and forecasting, and build models to monitor profitability and KPI trends in a fast-paced environment.

Qualifications

• Ability to design, implement, and manage effective processes for financial MI updates.
• Previous experience using data insights to support claims analysis.
• High degree of commercial acumen.
• Experience in building and maintaining relationships across multiple teams.
• Proficient in negotiation and influencing skills.
• Ability to perform under pressure and meet deadlines.
• Strong attention to detail with the ability to apply pragmatism when appropriate.

Responsibilities

• Enhance collaboration between insights, planning, pricing, and finance teams by providing analytical support.
• Assist in developing strategic plans by analysing claims performance and loss ratios based on emerging trends.
• Help the finance team forecast future performance by reviewing premium, claims, and loss ratio trends, and explaining the factors influencing these trends.
• Use market data to inform long-term projections and contribute to annual strategic planning.
• Develop a model to update business profitability monthly by analysing emerging data trends.
• Contribute to building and delivering a platform for early warning indicators that identify trends in claims KPIs.
• Build strong relationships with stakeholders in Finance, Claims, Underwriting, Actuarial, Pricing, and Reinsurance, ensuring accurate information is shared in the reserving process.
• Support the strategic goals of the Commercial Lines business by delivering automated Power BI reports and self-service dashboards on claims performance.

Job description

AXA Insurance UK in Bolton is seeking an Insights Analyst to bridge the gap between our business and Insights teams. You will support transformation programmes, analyse claims data, and provide timely insights to help stakeholders make informed decisions in an evolving landscape.

You will deliver automated Power BI reports and dashboards, influence planning and forecasting, and build models to monitor profitability and KPI trends in a fast-paced environment.