Insights Analyst

AXA; Bolton, Ipswich, Glasgow; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

AXA Insurance UK in Bolton is seeking an Insights Analyst to bridge the gap between our business and Insights teams. You will support transformation programmes, analyse claims data, and provide timely insights to help stakeholders make informed decisions in an evolving landscape.

You will deliver automated Power BI reports and dashboards, influence planning and forecasting, and build models to monitor profitability and KPI trends in a fast-paced environment.

Qualifications

• Ability to design, implement, and manage effective processes for financial MI updates.
• Previous experience using data insights to support claims analysis.
• High degree of commercial acumen.
• Experience in building and maintaining relationships across multiple teams.
• Proficient in negotiation and influencing skills.
• Ability to perform under pressure and meet deadlines.
• Strong attention to detail with the ability to apply pragmatism when appropriate.

Responsibilities

• Enhance collaboration between insights, planning, pricing, and finance teams by providing analytical support.
• Assist in developing strategic plans by analysing claims performance and loss ratios based on emerging trends.
• Help the finance team forecast future performance by reviewing premium, claims, and loss ratio trends, and explaining the factors influencing these trends.
• Use market data to inform long-term projections and contribute to annual strategic planning.
• Develop a model to update business profitability monthly by analysing emerging data trends.
• Contribute to building and delivering a platform for early warning indicators that identify trends in claims KPIs.
• Build strong relationships with stakeholders in Finance, Claims, Underwriting, Actuarial, Pricing, and Reinsurance, ensuring accurate information is shared in the reserving process.
• Support the strategic goals of the Commercial Lines business by delivering automated Power BI reports and self-service dashboards on claims performance.

Job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Insurance UK, formed by uniting our Commercial and Retail teams under a single leadership, strengthens our core capabilities and our commitment to exceptional customer service.

Job overview:

Join our dynamic team as an Insights Analyst, where you'll play a crucial role in bridging the gap between our business and Insights teams. As AXA Insurance embarks on implementing new strategies and transformation programmes, you'll navigate the complexities introduced by inflation, economic uncertainty, and evolving accounting standards. Your expertise in claims data analysis will provide timely and detailed insights, empowering our stakeholders to make informed business decisions in an ever-changing landscape.

Key responsibilities:

• Enhance collaboration between insights, planning, pricing, and finance teams by providing analytical support.
• Assist in developing strategic plans by analysing claims performance and loss ratios based on emerging trends.
• Help the finance team forecast future performance by reviewing premium, claims, and loss ratio trends, and explaining the factors influencing these trends.
• Use market data to inform long-term projections and contribute to annual strategic planning.
• Develop a model to update business profitability monthly by analysing emerging data trends.
• Contribute to building and delivering a platform for early warning indicators that identify trends in claims KPIs.
• Build strong relationships with stakeholders in Finance, Claims, Underwriting, Actuarial, Pricing, and Reinsurance, ensuring accurate information is shared in the reserving process.
• Support the strategic goals of the Commercial Lines business by delivering automated Power BI reports and self-service dashboards on claims performance.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

• Ability to design, implement, and manage effective processes for financial MI updates.
• Previous experience using data insights to support claims analysis.
• High degree of commercial acumen.
• Experience in building and maintaining relationships across multiple teams.
• Proficient in negotiation and influencing skills.
• Ability to perform under pressure and commitment to meet deadlines.
• Strong attention to detail with the ability to apply pragmatism when appropriate.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].