Claims Analytics Director & AI Strategy

AXIS (AXIS Capital); Greater London; On-site; GBP 131,000 - 150,000; Full time

Job summary

AXIS Capital is seeking a Head of Insights & Analytics – Claims to lead analytics, BI and AI initiatives across the Claims function. You will translate priorities into data products, partner with Claims leadership, Reserving, Actuarial and Finance to drive measurable improvements in claims outcomes and operational excellence.

You will oversee a team delivering dashboards, predictive insights and AI-enabled capabilities, while promoting governance, self-service analytics and value-driven

Qualifications

• Experience leading analytics, BI, data or AI teams.
• Strong partnership with Claims, Insurance Ops, Actuarial or Reserving functions.

Responsibilities

• Act as the primary Data & Analytics partner for Claims leadership.
• Translate business needs into a prioritised portfolio of insights, analytics and AI initiatives.
• Own the delivery of Claims-focused reporting, dashboards and AI capabilities.
• Drive evolution from operational reporting to predictive/prescriptive insights.
• Champion self-service analytics and scalable data products for Claims teams.
• Collaborate with Reserving to align analytics priorities across Claims and Reserving.
• Identify opportunities to leverage AI, automation and modern analytics within Claims.
• Define measures of success and track value of solutions.
• Build trusted relationships with senior Claims leaders and stakeholders.
• Lead and develop a team of Insights & Analytics professionals.
• Ensure solutions comply with data/AI governance standards.

Skills

Analytics leadership

Stakeholder management

Insurance analytics

Strategic thinking

Communication skills

Education

Advanced degree in Data Science / Statistics / CS

Tools

SQL

Python

Power BI

AI platforms

Job description

AXIS Capital is seeking a Head of Insights & Analytics – Claims to lead analytics, BI and AI initiatives across the Claims function. You will translate priorities into data products, partner with Claims leadership, Reserving, Actuarial and Finance to drive measurable improvements in claims outcomes and operational excellence.

You will oversee a team delivering dashboards, predictive insights and AI-enabled capabilities, while promoting governance, self-service analytics and value-driven