Inside Sales Coordinator

Mettler Toledo AG; Birstall; On-site; GBP 30,000 - 42,000; Full time

Job summary

Mettler Toledo AG in the United Kingdom is seeking an Inside Sales Coordinator to support field sales teams, generate opportunities, and help drive growth in a fast-paced environment. You will manage inbound enquiries by phone and email, prepare quotations for low to medium value deals, qualify leads, nurture existing accounts, and schedule appointments for the field sales team.

You’ll maintain accurate CRM records, track the sales pipeline, and identify cross-selling opportunities while

Responsibilities

• Managing inbound customer enquiries via phone and email.
• Generating and following up on quotations for low to medium value opportunities.
• Qualifying leads and identifying potential sales opportunities.
• Building relationships with existing customers and nurturing dormant accounts.
• Conducting outbound calls to prospective customers and generating appointments for the field sales team.
• Maintaining accurate customer information within the CRM system.
• Managing sales pipeline activity and supporting opportunity follow-up.
• Identifying cross-selling opportunities across the portfolio.
• Delivering outstanding customer service and resolving customer queries effectively

Tools

CRM system

Job description

Are you a proactive, customer-focused professional who enjoys building relationships, supporting sales teams, and delivering excellent service? We're looking for an Inside Sales Coordinator to play a key role in supporting our field sales teams, generating opportunities, and helping drive business growth across our organisation. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys working with customers, and is motivated by achieving targets and making a measurable impact.

What You'll Be Doing

As an Inside Sales Coordinator, you'll work closely with Field Sales Representatives to increase sales efficiency and support revenue growth.

Your responsibilities will include:

• Managing inbound customer enquiries via phone and email.
• Generating and following up on quotations for low to medium value opportunities.
• Qualifying leads and identifying potential sales opportunities.
• Building relationships with existing customers and nurturing dormant accounts.
• Conducting outbound calls to prospective customers and generating appointments for the field sales team.
• Maintaining accurate customer information within the CRM system.
• Managing sales pipeline activity and supporting opportunity follow-up.
• Identifying cross-selling opportunities across the Mettler Toledo portfolio.
• Delivering outstanding customer service and resolving customer queries effectively