Telemarketing Professional

Mettler Toledo AG; Leicester; On-site; GBP 20,000 - 26,000; Full time

Job summary

METTLER TOLEDO is looking for an enthusiastic Telemarketer to join our customer-focused team in the Leicester area. In this role you will drive outbound campaigns, contact new and existing clients, and aim to generate qualified leads for our sales representatives.

You will schedule appointments and maintain precise client records in our CRM. You will present products confidently, handle objections professionally, and deliver excellent customer experiences every time.

Qualifications

• Experience performing outbound calls or prospecting activities.
• Ability to generate qualified leads and book meetings for sales teams.
• Strong communication skills and ability to handle objections professionally.

Responsibilities

• Make a set number of outbound calls daily to potential clients from our marketing database.
• Promote and present products or services to existing and prospective customers.
• Generate warm and qualified leads to support the sales team.
• Handle customer objections and inquiries professionally.
• Maintain and update CRM records accurately.
• Collaborate with product managers and the marketing team to understand and deliver campaign goals.
• Support data preparation and campaign reporting using Excel and CRM tools.

Skills

Outbound calling

Lead generation

CRM usage

Communication

Tools

CRM tools

Excel

Job description

Are you a confident communicator with a passion for connecting with people? Do you thrive on achieving targets and enjoy being part of a driven, customer-focused team?We’re looking for an enthusiastic Telemarketer to join us at METTLER TOLEDO and help grow our business through proactive customer engagement.

About the Role

As a Telemarketer, you will play a key role in our outbound marketing campaigns—contacting new, prospective, and existing clients to promote a range of innovative products and services. Your goal is to generate qualified leads, schedule appointments for our sales representatives, and maintain accurate client records within our CRM system.You’ll use your communication skills to present our products confidently, handle objections professionally, and deliver an excellent customer experience every time.

Key Responsibilities

• Make a set number of outbound calls daily to potential clients from our marketing database.
• Promote and present products or services to existing and prospective customers.
• Generate warm and qualified leads to support the sales team.
• Handle customer objections and inquiries professionally.
• Maintain and update CRM records accurately.
• Collaborate with product managers and the marketing team to understand and deliver campaign goals.
• Support data preparation and campaign reporting using Excel and CRM tools.