Inside Sales Executive

Confidential; Witney; Hybrid; GBP 25,000 - 42,000; Full time

Job summary

Confidential is recruiting an Inside Sales Executive to join the growing EMEA sales team in a technology-focused environment. You will develop new opportunities, support existing customers and contribute to regional growth across the EMEA region.

The role combines sales and customer service with strong organisation and attention to detail, and offers hybrid working to build a career in technology-driven sales.

Qualifications

• Previous experience in a customer-facing sales and/or sales administration role.
• Proven ability to research customers and identify new business opportunities.
• Target-focused approach and ability to work under pressure and tight deadlines.
• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, analytical and problem-solving abilities.
• Excellent planning and organisational skills, with the ability to work independently.
• Commercially driven, organised and confident communicating with customers.

Responsibilities

• Manage inside sales activity across EMEA territories, supporting the wider sales team.
• Follow up leads and potential customers by telephone and email, ensuring opportunities are progressed effectively.
• Use CRM systems to manage sales activity, pipeline development and customer records.
• Maintain an accurate pipeline of opportunities and support the conversion and closing of sales.
• Prepare and issue quotations, pro-forma invoices and contracts.
• Produce sales and CRM reports covering orders, sales figures, renewals and licensing information.
• Research existing and prospective customers to identify new sales opportunities and potential areas for growth.
• Support sales campaigns, mailings and lead-generation activity, including outbound calling.
• Monitor tender portals and social media for potential sales opportunities.
• Work closely with the sales team to achieve business objectives and revenue targets.
• Liaise with customers and the marketing team to help coordinate roadshows, workshops, webinars and other events.
• Ensure all customer information, sales activity and relevant documentation is accurately maintained.

Skills

Customer-facing sales

Research customers

Target-driven

Verbal and written communication

Interpersonal skills

Negotiation

Analytical/problem-solving

Planning/Organisation

Team player

Numeracy

MS Office / CRM experience

Tools

CRM systems

Microsoft Office

Job description

Are you a commercially minded sales professional with a passion for technology?

We are currently recruiting for an exciting opportunity for an Inside Sales Executive to join a growing EMEA sales team within an innovative technology focused organisation.

This is an excellent opportunity for someone looking to develop their career in a sales focused role, working with customers across various markets. You will play an important role in developing new opportunities, supporting existing customers and contributing to business growth across the EMEA region.

The successful candidate will combine sales and customer service skills with excellent organisation, attention to detail and an interest in technology.

The Role

• Manage inside sales activity across EMEA territories, supporting the wider sales team.
• Follow up leads and potential customers by telephone and email, ensuring opportunities are progressed effectively.
• Use CRM systems to manage sales activity, pipeline development and customer records.
• Maintain an accurate pipeline of opportunities and support the conversion and closing of sales.
• Prepare and issue quotations, pro-forma invoices and contracts.
• Produce sales and CRM reports covering orders, sales figures, renewals and licensing information.
• Research existing and prospective customers to identify new sales opportunities and potential areas for growth.
• Support sales campaigns, mailings and lead-generation activity, including outbound calling.
• Monitor tender portals and social media for potential sales opportunities.
• Work closely with the sales team to achieve business objectives and revenue targets.
• Liaise with customers and the marketing team to help coordinate roadshows, workshops, webinars and other events.
• Ensure all customer information, sales activity and relevant documentation is accurately maintained.

You will ideally have:

• Previous experience in a customer-facing sales and/or sales administration role.
• A proven ability to research customers and identify new business opportunities.
• A target-focused approach and the ability to work effectively under pressure and to tight deadlines.
• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, analytical and problem-solving abilities.
• Excellent planning and organisational skills, with the ability to work independently.
• A positive, adaptable approach and the ability to work effectively as part of a team.
• Strong numeracy and excellent attention to detail.
• Good working knowledge of Microsoft Office, CRM systems and databases.
• The ability and enthusiasm to learn new systems and technologies.
• We are looking for someone who is commercially driven, organised and confident communicating with customers.

This role offers hybrid working, with the opportunity to build a career within a technology focused sales environment.

If you enjoy working with customers, developing opportunities and learning about innovative technology, we'd love to hear from you.