Inside Sales Account Manager

Ingram Micro, Inc.; Northwich; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

AXA Health Insurance and Dental Plan Options

Rising holiday allowance

Birthday day off

Employee Referral Bonus

Employee discounts and wellness perks

Modern offices with breakout spaces

Development opportunities

Job summary

Ingram Micro, Inc. is seeking an Inside Sales Account Manager based in Northwich with a hybrid working model. You will manage customer accounts, identify sales opportunities, and provide exceptional service to clients.

The ideal candidate will have experience in inside sales and strong communication skills. We offer health insurance, a rising holiday allowance, and career development opportunities.

Qualifications

• Experience in inside sales, account management, or business development.
• Ability to build and maintain strong customer relationships.
• Excellent communication skills with all levels.

Responsibilities

• Manage customer accounts and build strong relationships.
• Identify and grow sales opportunities through upselling.
• Deliver excellent customer experiences while achieving business growth.

Skills

Relationship building

Communication skills

Organizational skills

CRM systems

Proactive sales approach

Job description

Inside Sales Account Manager

Location: Northwich - Hybrid

This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of the office.

About the Job

We're looking for an Inside Sales Account Manager to join our Comms-Care team.

In this role, you'll manage a portfolio of customer accounts, helping customers get the most from their services while identifying opportunities to grow and develop existing relationships. You'll be responsible for managing a high volume of accounts, generating sales opportunities and delivering an excellent customer experience.

If you enjoy developing customer relationships, nurturing opportunities and making a real commercial impact, while working closely with colleagues across the wider sales organisation, this could be an excellent next step in your sales career.

Core responsibilities

• Manage and develop a portfolio of customer accounts, building strong and lasting relationships.
• Help customers get the most from their services by understanding their needs and goals.
• Identify opportunities to grow existing accounts through upselling, cross-selling and renewals.
• Engage with customers through calls, emails and other channels to build relationships and uncover opportunities.
• Manage sales opportunities from initial enquiry through to completion, maintaining an accurate pipeline.
• Work closely with colleagues across the wider sales team to deliver the best outcomes for customers.
• Deliver an excellent customer experience while supporting both customer success and business growth.

To set you up for success

• Experience in inside sales, account management, business development or a similar customer-focused sales role.
• The ability to build and maintain strong customer relationships.
• A proactive approach to identifying opportunities and supporting account growth.
• Excellent communication skills, with the ability to engage with customers and colleagues at all levels.
• Strong organisational skills and the ability to manage multiple priorities effectively.
• Experience working with CRM systems and maintaining an accurate sales pipeline.
• A collaborative approach and the ability to work closely with wider sales and support teams.

What we offer

• AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
• Rising holiday allowance at Year 2 and Year 5
• Birthday day off
• Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
• Employee discounts and wellness perks
• Modern offices with breakout spaces, free tea and coffee, and a private wellness room
• Development opportunities with clear career progression and training

We Are Ingram Micro Group

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.