Inside Sales & Account Growth Specialist

UBT; Maidstone; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Quarterly performance bonus

Free on-site parking

Monthly meals

Team-building events

Job summary

UBT is seeking an Internal Sales & Account Manager in Sittingbourne/Maidstone to drive growth across existing accounts and generate new opportunities. You’ll manage customer relationships, follow up quotations, and deliver excellent service while achieving sales targets in a busy distribution environment.

The role combines account management, sales, and business development with a supportive team, modern offices, and on-site parking.

Qualifications

• Previous experience within a Sales, Internal Sales, Business Development, Account Management, Customer Success, or similar customer-focused role
• Experience building and maintaining customer relationships
• A confident communicator with excellent telephone and interpersonal skills
• A proactive, positive, and commercially minded approach
• Comfortable speaking with customers and identifying sales opportunities
• Strong organisational skills with the ability to manage multiple priorities
• A team player who enjoys working collaboratively
• Self-motivated with the drive to achieve targets and deliver results

Responsibilities

• Act as the first point of contact for customer enquiries via telephone, email, and online channels
• Build and maintain strong relationships with both new and existing customers
• Proactively follow up quotations to secure orders and maximise conversion opportunities
• Regularly contact existing, dormant, and lapsed accounts to identify opportunities and generate sales
• Engage with customers following previous enquiries and quotations as part of an exceptional customer service experience
• Identify and pursue new sales opportunities within existing accounts
• Generate leads through proactive outbound customer contact and account development activities
• Promote products, special offers, and new product lines to customers
• Identify upselling and cross-selling opportunities across the product range
• Maintain accurate customer records and sales activity within the CRM system
• Liaise with warehouse, logistics, purchasing, and other internal teams to ensure a seamless customer experience
• Work closely with external sales representatives to support account growth strategies
• Meet or exceed sales, revenue, and performance targets
• Deliver outstanding customer service at every stage of the customer journey

Skills

Sales

Account management

Relationship-building

Customer service

Target driven

Telephone skills

Organisational skills

Team player

Self-motivated

Tools

CRM system

Job description

UBT is seeking an Internal Sales & Account Manager in Sittingbourne/Maidstone to drive growth across existing accounts and generate new opportunities. You’ll manage customer relationships, follow up quotations, and deliver excellent service while achieving sales targets in a busy distribution environment.

The role combines account management, sales, and business development with a supportive team, modern offices, and on-site parking.