Infrastructure Engineer

Bristow Holland Ltd; Ipswich; On-site; GBP 45,000 - 65,000; Full time

Job summary

Bristow Holland Ltd in Ipswich is seeking an experienced Infrastructure Engineer to join a growing team. The role is hands-on across 3rd line support, cloud infrastructure, networking, security and project work, spanning both cloud and traditional environments.

You’ll own complex technical issues, help improve reliability and security of the IT estate, and contribute to infrastructure migrations, patching, monitoring and documentation.

Qualifications

• Experience across Microsoft Azure, Windows Server and Entra ID in a complex IT estate.
• Experience with Microsoft 365, virtualization, and network security.
• Strong skills in patching, monitoring, and incident resolution.

Responsibilities

• Manage and support Microsoft Azure and cloud infrastructure.
• Support Windows Server, Active Directory/Entra ID and Group Policy.
• Act as escalation point for 2nd/3rd line issues.
• Troubleshoot incidents and perform root cause analysis.
• Maintain virtualised environments, storage and backup technologies.
• Manage networking, DNS, routing, VPNs and firewalls.
• Support infrastructure security including MFA and email security.
• Monitor performance, availability and capacity.
• Support migrations and patching.
• Create/run documentation and runbooks.

Skills

Microsoft Azure

Windows Server

Active Directory Entra ID

Microsoft 365

Virtualisation

Networking DNS routing VPNs firewalls

Backup and disaster recovery

Cyber security

Endpoint management

Monitoring and troubleshooting

Job description

Bristow Holland is working with a growing business in the Ipswich area that is looking to add an experienced Infrastructure Engineer to its team.

This is a varied, hands-on position combining 3rd Line infrastructure support, cloud infrastructure, networking, security and project work. You’ll be working across both cloud and traditional infrastructure environments, taking ownership of complex technical issues while also helping improve the reliability, security and resilience of the wider IT estate.

It would suit someone currently working as an Infrastructure Engineer, 3rd Line Engineer, Systems Engineer or similar who enjoys getting involved across a broad range of technologies rather than being restricted to one particular area.

Responsibilities

• Managing and supporting Microsoft Azure and cloud infrastructure
• Supporting Windows Server, Active Directory, Entra ID / Azure AD and Group Policy
• Acting as an escalation point for complex 2nd and 3rd Line infrastructure issues
• Troubleshooting technical incidents and carrying out root cause analysis
• Supporting and maintaining virtualised environments, storage and backup technologies
• Managing and troubleshooting networking, DNS, routing, VPNs and firewalls
• Supporting infrastructure security, including endpoint protection, access controls, MFA and email security
• Monitoring infrastructure performance, availability and capacity
• Supporting cloud and infrastructure migrations
• Managing patching, software deployment and system updates
• Supporting internal users and resolving infrastructure-related technical issuesContributing to infrastructure projects and the implementation of new technologies
• Maintaining technical documentation, runbooks and recovery procedures
• Identifying opportunities to improve infrastructure reliability, security and efficiency

We’re looking for someone with good all-round infrastructure experience rather than somebody who necessarily ticks every box.

Key Skills

Ideally, you’ll have experience across a mixture of:

• Microsoft Azure
• Windows Server
• Active Directory / Entra ID
• Microsoft 365
• Virtualisation
• Networking - DNS, routing, VPNs and firewalls
• Backup and disaster recovery
• Cyber security and infrastructure security
• Endpoint management and patching
• Infrastructure monitoring and troubleshooting