Infrastructure Engineer: Cloud, Security & 3rd-Line

Bristow Holland Ltd; Ipswich; On-site; GBP 45,000 - 65,000; Full time

Job summary

Bristow Holland Ltd in Ipswich is seeking an experienced Infrastructure Engineer to join a growing team. The role is hands-on across 3rd line support, cloud infrastructure, networking, security and project work, spanning both cloud and traditional environments.

You’ll own complex technical issues, help improve reliability and security of the IT estate, and contribute to infrastructure migrations, patching, monitoring and documentation.

Qualifications

• Experience across Microsoft Azure, Windows Server and Entra ID in a complex IT estate.
• Experience with Microsoft 365, virtualization, and network security.
• Strong skills in patching, monitoring, and incident resolution.

Responsibilities

• Manage and support Microsoft Azure and cloud infrastructure.
• Support Windows Server, Active Directory/Entra ID and Group Policy.
• Act as escalation point for 2nd/3rd line issues.
• Troubleshoot incidents and perform root cause analysis.
• Maintain virtualised environments, storage and backup technologies.
• Manage networking, DNS, routing, VPNs and firewalls.
• Support infrastructure security including MFA and email security.
• Monitor performance, availability and capacity.
• Support migrations and patching.
• Create/run documentation and runbooks.

Skills

Microsoft Azure

Windows Server

Active Directory Entra ID

Microsoft 365

Virtualisation

Networking DNS routing VPNs firewalls

Backup and disaster recovery

Cyber security

Endpoint management

Monitoring and troubleshooting

Job description

Bristow Holland Ltd in Ipswich is seeking an experienced Infrastructure Engineer to join a growing team. The role is hands-on across 3rd line support, cloud infrastructure, networking, security and project work, spanning both cloud and traditional environments.

You’ll own complex technical issues, help improve reliability and security of the IT estate, and contribute to infrastructure migrations, patching, monitoring and documentation.