Information Technology Support Engineer

Hott Source; Chippenham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading IT Solutions provider in Chippenham is seeking an IT Support Engineer. This role involves managing cloud and on-premises platforms, providing user support, and assisting with infrastructure upgrades. Join a top-rated MSP with a strong reputation and extensive client base.

Benefits

25 Days holiday, increasing with service

Private Health and Life Insurance

Training plans tailored to interests

Vendor certifications fully paid for

Weekly team socials and lunches

Latest hardware and software for work

Qualifications

• Experience in managing cloud and on-premises platforms.
• Ability to assist with infrastructure upgrades and daily system checks.

Responsibilities

• Providing support to users across different businesses.
• Managing and administering IT services for high-profile customers.

Skills

Microsoft 365

Windows 11

macOS

Windows Server 2019

Windows Server 2025

PowerShell

Active Directory

Group Policy

Networking

IT Security

Job description

This range is provided by Hott Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Hott Source

Schedule: Hybrid. 2 days onsite, 3 days work from home

A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners with leading tech vendors and consistently expands its customer base, making it one of the UK’s top-rated MSPs with an extensive list of clients nationwide.

Your role as an IT Support Engineer will involve managing and administering a range of cloud and on-premises platforms and services, providing support to users across different businesses, assisting with projects and infrastructure upgrades, and performing daily system checks and backups.

Key Skills:

• Microsoft 365 (including Teams, OneDrive, SharePoint)
• Windows 11 and macOS
• Windows Server 2019 - 2025
• PowerShell
• Active Directory, Group Policy
• Networking, Wi-Fi, and IT Security
• 25 Days holiday, increasing with service
• Private Health and Life Insurance
• Training plans tailored to YOUR areas of interest (Security, Cloud, Networking, etc.)
• Vendor certifications fully paid for with study support
• Weekly team socials, lunches, and larger company events
• Latest hardware and software for work and personal use

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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