Senior Information Technology Engineer

Green Folk; Chard; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Autonomy and ownership in a standalone role

Opportunity to shape IT strategy

Supportive team culture

Onsite parking

Job summary

A client in the IT services sector in Chard is seeking a Senior IT Engineer to manage all IT operations supporting around 100 users in a Microsoft environment. The role offers a supportive team culture and the opportunity for autonomy while maintaining key IT infrastructure and systems. The ideal candidate has a degree in IT and extensive experience in IT support, alongside strong knowledge of Microsoft environments and ERP systems.

Qualifications

• Degree in IT or equivalent experience.
• Certifications in relevant technologies are advantageous.
• Proven experience in standalone Senior IT Support role required.
• Familiarity with Power BI and data reporting tools.

Responsibilities

• Manage and maintain all on-site IT infrastructure.
• Provide 1st–3rd line support to 100 users.
• Administer Microsoft technologies including Windows Server.
• Support and maintain ERP systems and finance software (NetSuite).
• Develop and manage Power BI dashboards and reporting tools.
• Ensure cybersecurity best practices and compliance across systems.
• Liaise with external vendors and internal stakeholders for upgrades, troubleshooting, and procurement.
• Maintain IT documentation, asset registers, and disaster recovery plans.
• Collaborate with Group IT and contribute to wider digital transformation initiatives.

Skills

Proven experience in a standalone Senior IT Support role

Strong knowledge of Microsoft environments (Windows Server, AD, O365, Teams)

Experience with ERP systems and NetSuite finance software

Familiarity with Power BI and data reporting tools

Solid understanding of networking, cybersecurity, and infrastructure management

Excellent problem-solving, communication, and stakeholder engagement skills

Stakeholder engagement

Education

Degree in IT, Computer Science, or related field

Certifications such as Microsoft, CompTIA, or Cisco

Tools

NetSuite

Power BI

Microsoft 365 Admin Center

Job description

3 days ago Be among the first 25 applicants

This range is provided by Green Folk. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Green Folk

Supporting a Manufacturing Business (all in-house support)

Monday to Friday 8:30am – 4:30pm

Chard

Our client based in Chard who employ over 200 members of staff are seeking a Senior IT Engineer to take full ownership of IT operations supporting approximately 100 users in a predominantly Microsoft-based environment. This is a hands‑on role covering both hardware and software, with responsibility for infrastructure, user support, and systems management. This role is 100% in‑house working with colleagues who will be supportive and appreciative of you.

Ideal Qualifications

• Degree in IT, Computer Science, or related field (or equivalent experience)
• Certifications such as Microsoft, CompTIA, or Cisco are advantageous

Skills & Experience needed for Senior IT Engineer role

• Proven experience in a standalone Senior IT Support role
• Strong knowledge of Microsoft environments (Windows Server, AD, O365, Teams)
• Experience with ERP systems and NetSuite finance software
• Familiarity with Power BI and data reporting tools
• Solid understanding of networking, cybersecurity, and infrastructure management
• Excellent problem‑solving, communication, and stakeholder engagement skills

Key Responsibilities of Senior IT Engineer

• Manage and maintain all on‑site IT infrastructure: servers, networks, end‑user devices, and peripherals
• Provide 1st–3rd line support to 100 users across desktop, mobile, and cloud environments
• Administer Microsoft technologies including Windows Server, Active Directory, Office 365, and Teams
• Support and maintain ERP systems and finance software (NetSuite)
• Develop and manage Power BI dashboards and reporting tools
• Ensure cybersecurity best practices and compliance across systems
• Liaise with external vendors and internal stakeholders for upgrades, troubleshooting, and procurement
• Maintain IT documentation, asset registers, and disaster recovery plans
• Collaborate with Group IT and contribute to wider digital transformation initiatives

Other/Benefits

• Autonomy and ownership in a standalone role
• Opportunity to shape IT strategy and systems
• Supportive team culture and cross‑site collaboration
• Onsite parking

Please note that full and permanent right to work in the UK is a non‑negotiable requirement for this role. This employer is unable to offer visa sponsorship now or in the future.

Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management, Project Management, and Consulting

Industries

IT Services and IT Consulting, IT System Operations and Maintenance, and IT System Training and Support