Information Technology Support Engineer

F5 Consultants; Cheltenham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative consultancy in the UK Defence Industry is seeking an IT Support Engineer for a 12-month fixed-term contract. This position offers the opportunity to work within a small, dynamic team, providing essential support to internal users. As part of this role, you will troubleshoot and resolve technical issues, manage secure networking systems, and provide training on new technologies. This is a fantastic chance to grow your skills in a supportive environment, with the potential for contract extension. If you're proactive and eager to make an impact, this role is perfect for you.

Benefits

Option to buy/sell holiday days

Life Assurance

Volunteering Leave

Quarterly Socials

Qualifications

• Experience with Microsoft Azure and Office 365 platforms.
• Proficiency in Windows 10/11 and a proactive problem-solving mindset.

Responsibilities

• Provide 1st / 2nd line IT Support to internal users.
• Troubleshoot and fix hardware, software, and network issues.
• Install and manage secure networking systems.

Skills

IT Support

Troubleshooting

Microsoft Azure

Windows 10/11

Office 365

Problem-solving

Tools

Intune

Job description

This range is provided by F5 Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

• 12 Month Fixed Term Contract (FTC)

Join a Cyber and Digital Transformation Consultancy operating in the UK Defence Industry.

This is a 12-month fixed-term contract for an IT Support Engineer, with the potential for extension beyond 12 months.

You will be part of a small IT support team of 3, providing support to internal users.

Key Responsibilities:

• Provide 1st / 2nd line IT Support.
• Troubleshoot and fix hardware, software, and network issues.
• Install and manage secure networking systems.
• Provide training on newly installed hardware and software systems.
• Produce documentation of technical processes.
• Configure and maintain Endpoint devices using Intune.

Experience Required:

• Eligible for SC Security Clearance
• Experience with Microsoft Azure and 365 platforms (Email, SharePoint, Teams, OneDrive).
• Proficiency in Windows 10/11 and Office 365.
• A proactive and problem-solving mindset.

Benefits:

• Option to buy/sell up to 5 holiday days per year.
• Life Assurance.
• Volunteering Leave.
• Quarterly Socials.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology and Training
• Industries: IT Services and IT Consulting, Software Development, and IT System Custom Software Development

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