Information Technology Analyst

Allegis Global Solutions; Leavesden; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

Allegis Global Solutions is recruiting for an IT Analyst on a 6‑month contract based in Leavesden, UK, with hybrid working (2–3 days in the office). You will support P&C Technology, Workday, and Employee Connection teams, triaging issues, assisting with vendor management, and maintaining system records.

A strong AI toolkit mindset is highly desirable to explore automation and productivity enhancements. The role emphasizes cross‑functional collaboration with internal teams and external vendors,

Qualifications

• Experience in an IT support/analyst role.
• Experience dealing with external development vendors and third‑party service providers.
• Strong analytical and technical skills with an understanding of corporate functions.
• Excellent written and verbal communication and ability to work cross-culturally.
• Experience working with HR/Payroll systems.
• Experience using AI-powered productivity and technical tooling to improve support and documentation.
• PMO or project coordination experience.
• Familiarity with AI-assisted engineering tools and scripting/automation.

Responsibilities

• Triage application configuration or support issues with the correct business functions and ensure timely resolution.
• Assist vendor management to ensure application security certificates are current and functional.
• Provide technical advisory aligned with Enterprise Technology strategy.
• Prepare and update project materials (PowerPoint/Excel templates, MS Project) and capture stakeholder notes.
• Update internal application tracking systems with details and escalate data gaps.
• Utilise AI-assisted tools to improve efficiency and drive process automation across P&C Technology platforms.

Skills

IT Analyst experience

Vendor management

AI tooling proficiency

HR/Payroll systems

Cross-cultural collaboration

Communication skills

PMO / project coordination

External vendor coordination

Tools

Microsoft Project

Cursor

Claude Code

GitHub Copilot

Microsoft Copilot

Job description

Allegis Global Solutions is recruiting for a contract position, and the assignment will be at Warner Bros. Discovery.

Title: IT Analyst

Contract Duration: 6 Months

Mode: Hybrid (2-3 Days work from office)

Position summary

This position sits within the People & Culture (P&C) Technology team and is based in Leavesden, UK supporting the P&C, Workday and Employee Connection teams. The IT Analyst will provide day-to-day technical and analytical support across these functions, helping to triage and resolve application issues, support vendor and project management activities, and maintain accurate technology system records. A good understanding of AI is key to this role, and previous experience using AI in a work setting is highly desirable as the team looks to explore how these tools can support and improve technology operations. This role requires strong organisational and analytical skills, along with the ability to build effective working relationships with colleagues, business stakeholders and external vendors across a cross-cultural, international environment.

Provide technical and vendor support:

• Triage application configuration or support issues with the correct business functions and ensure timely resolution
• Assist technical teams in vendor management to ensure various application security certificates are kept up to date and functional
• Provide technical advisory where possible to business functions in line with Enterprise Technology strategy
• Prepare and update project materials including PowerPoint/Excel tracking templates and Microsoft Project plans and provide project notes and actions from stakeholder calls
• Assist in updating internal application tracking systems with application details and escalating data gaps or inconsistencies predominantly across our Workforce management Workday and Payroll Systems
• Utilise AI-assisted development, analysis and productivity tools to improve operational efficiency, automate repetitive activities, accelerate troubleshooting and support continuous improvement initiatives across P&C Technology platforms

Skills and Experience…

• Experience working in an IT Role within a support or analyst capacity
• Experience dealing with external development vendors and third-party service providers
• Strong analytical and technology skills, complemented by a good understanding of corporate functions
• Strong team player and ability to collaborate with stakeholders (including external vendors) to resolve issues
• Excellent written and verbal communication skills, and ability to operate successfully in a cross-cultural environment
• Highly organised with the ability to prioritise and handle multiple requests
• Experience working with HR / Payroll systems
• Experience using AI-powered productivity and technical tooling to improve support, analysis, documentation and problem-solving activities
• Demonstrated ability to leverage AI tools to accelerate technical research, issue triage, documentation creation and process automation
• Experience in a Technology Support Role providing user and customer support
• Previous experience working in a PMO related role
• Previous experience as a Project Co-ordinator
• Experience using AI-assisted engineering and productivity tools such as Cursor, Claude Code, GitHub Copilot, Microsoft Copilot or similar platforms.
• Exposure to scripting, workflow automation or AI-assisted application support activities.
• Interest in emerging AI technologies and their application within enterprise technology environments

Agile

• Iterative and flexible with priorities
• Promote a constant state of reinvention
• Build teams that thrive on innovation
• Grow and nurture team members with an emphasis on succession

Accountable

• Design strategic and actionable plans
• Lead teams that deliver results
• Drive performance with actionable feedback
• Trust and empower their teams to deliver
• Maverick spirit that takes initiative and embraces risk
• Encourage bold decision‑making and hiring
• Create an environment for creative thinking
• Challenge their teams to focus on priorities and encourage shedding of non-essential work
• Break down silos and build partnerships
• Think and act globally
• Make proactive communications a priority

Additional Information

Travel: Some European and international travel will be expected from time‑to‑time, dependent on product development, project delivery and launches of new services, along with vendor management and oversight within their locations/offices.

Hybrid Working - This role is based in Leavesden, UK. You will be working from home in general, with some office working as and when necessary, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.