Information Systems Officer - Education Apps Support (Flexible)

Westfield Secondary School; Sheffield; On-site; GBP 34,000 - 52,000; Full time

Job summary

Sheffield City Council is seeking an Information Systems Officer to provide specialist support for essential council applications, databases and information systems. You will investigate issues, manage user permissions, support changes and testing, and train users to maximise system value.

This role requires strong problem-solving, attention to detail and a clear understanding of confidentiality. You will interact with ICT colleagues, education teams and suppliers to resolve problems and improve

Qualifications

• Experience supporting applications, databases or information systems.
• Ability to explain technical information clearly to non-technical users.
• Strong problem-solving and prioritisation skills.

Responsibilities

• Investigate system, access and data issues and resolve them.
• Manage user permissions and assist with system changes and testing.
• Provide guidance and training to users on applications and tools.
• Liaise with service teams, ICT colleagues and suppliers to resolve complex issues.
• Maintain data confidentiality and ensure governance and security requirements.

Skills

Applications support

Database support

Information systems

Job description

Sheffield City Council is seeking an Information Systems Officer to provide specialist support for essential council applications, databases and information systems. You will investigate issues, manage user permissions, support changes and testing, and train users to maximise system value.

This role requires strong problem-solving, attention to detail and a clear understanding of confidentiality. You will interact with ICT colleagues, education teams and suppliers to resolve problems and improve