Industrial Services/Cleaning Supervisor

Biffa plc; Darlington; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Operations Supervisor, leading a skilled team in delivering industrial services. This exciting role focuses on operational excellence, safety, and compliance while driving continuous improvement. You'll manage resources, supervise job delivery, and engage with customers to enhance service quality. With a commitment to career development and a supportive work environment, this position offers a unique opportunity to make a meaningful impact in the waste management sector. If you're passionate about operational leadership and sustainability, this is the perfect role for you.

Benefits

Ongoing career development

Generous pension scheme

Medical and dental scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Qualifications

• Hands-on experience with DISAB equipment and HPWJ systems.
• Strong background in industrial cleaning and confined space operations.

Responsibilities

• Supervise operations and allocate resources for efficient job delivery.
• Coach team members and ensure compliance with safety standards.
• Engage with customers to gather feedback and explore new opportunities.

Skills

DISAB equipment operation

High Pressure Water Jetting (HPWJ)

Confined Space – High Risk certification

Risk assessments training

Industrial cleaning experience

Knowledge of DISAB and HPWJ systems

Understanding of confined space classifications

Job description

Help us make a difference as an Operations Supervisor based out of our depot in Darlington.

This role is Monday to Friday working 40hrs per week.

A quick look at the role.

We're looking for a hands-on IS Operations Supervisor to lead day-to-day operations and drive continuous improvement across our industrial services projects. You'll supervise a skilled team working in confined spaces with heavy machinery, manage resources, support project delivery, and liaise with key stakeholders. A strong focus on health, safety, and compliance is essential.

Your core responsibilities.

• Allocate personnel and machinery to jobs, ensuring safe and efficient operations.
• Support creation of SSOW/RAMS, produce quotes, and arrange waste disposals.
• Supervise day-to-day job delivery, ensuring projects meet time and budget targets.
• Coach and develop operatives/drivers to improve performance and professionalism.
• Step in for the Depot Manager as needed on daily job/project matters.
• Visit customers to review service, gather feedback, and explore new opportunities.
• Drive team motivation through regular communication, training, and performance reviews.
• Maintain training records, equipment compliance, and lead on-site safety audits and meetings.

Our essential requirements.

• Experience operating DISAB equipment
• High Pressure Water Jetting (HPWJ) experience
• Confined Space – High Risk certification
• Trained in risk assessments
• Previous experience in an industrial cleaning environment
• Strong knowledge of DISAB and HPWJ systems
• Understanding of confined space classifications

And here’s why you’ll love it at Biffa.

• Competitive salary

• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.
• Plus, much more...

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.