Inbound Sales Executive

At Your Leisure Yorkshire Ltd; Richmond; On-site; GBP 55,000 - 65,000; Full time

Job summary

At Your Leisure Yorkshire Ltd is expanding its sales operation and seeks an exceptional inbound salesperson to own the enquiries from people considering holiday-home ownership. You will convert interest into qualified appointments, speaking with prospects by phone and WhatsApp and guiding them to the right holiday park.

The role is not cold-calling; you will nurture leads from around 100 new sales enquiries weekly and work with our park teams to maximise conversion and revenue.

Qualifications

• Experience converting inbound enquiries into qualified appointments.
• Excellent verbal communication and listening skills.
• Able to manage a large pipeline and stay organised.
• Skilled at asking the right questions to uncover needs.

Responsibilities

• Respond quickly to new enquiries and own the inbound sales pipeline.
• Speak to prospective holiday-home owners by phone and WhatsApp.
• Build rapport, ask the right questions and understand what customers are really looking for.
• Qualify customers based on location, budget, timescale and requirements.
• Match customers to the most appropriate holiday park and holiday home.
• Book qualified appointments for customers to visit our parks.
• Follow up persistently with customers who don't answer first time.
• Re-engage older enquiries and identify opportunities within our existing database.
• Use HubSpot engagement and lead-scoring signals proactively.
• Keep accurate notes, next actions and customer information in HubSpot.
• Work closely with our park-based sales team to improve appointment quality and conversion.

Skills

Inbound sales

Rapport building

Phone sales

CRM knowledge

Tools

HubSpot CRM

CRM software

Job description

At Your Leisure is growing, and we're looking for an exceptional inbound salesperson to take ownership of the enquiries we generate from people considering holiday-home ownership.

This isn't a cold-calling role. Our customers have already made an enquiry. Your job is to understand what they're looking for, build rapport, identify the right opportunity and turn that initial interest into a qualified appointment at one of the holiday parks we work with.

We currently generate around100 new sales enquiries every weekthrough our websites, social media and third-party platforms. The opportunity is already there. We need someone brilliant at converting it.

What you'll be doing

• Respond quickly to new enquiries and take ownership of the inbound sales pipeline.
• Speak to prospective holiday-home owners by phone and WhatsApp.
• Build rapport, ask the right questions and understand what customers are really looking for.
• Qualify customers based on location, budget, timescale and requirements.
• Match customers to the most appropriate holiday park and holiday home.
• Book qualified appointments for customers to visit our parks.
• Follow up persistently with customers who don't answer first time.
• Re-engage older enquiries and identify opportunities within our existing database.
• Use HubSpot engagement and lead-scoring signals proactively.
• Keep accurate notes, next actions and customer information in HubSpot.
• Work closely with our park-based sales team to improve appointment quality and conversion.

Once you've booked the right customer onto the right park, our on-site sales team takes over the park visit and

works with them towards a purchase.Your job is to make sure great opportunities don't disappear

through the cracks.

The person we're looking for

Holiday-park experience isnot essential. We're much more interested in whether you're genuinely good at sales.

• Builds rapport with people extremely quickly.
• Sounds natural on the phone rather than scripted or overly corporate.
• Is commercially sharp and spots opportunities others might miss.
• Asks good questions and listens properly to the answers.
• Is persistent without becoming pushy.
• Enjoys following up rather than just chasing the newest enquiry.
• Looks for solutions when the obvious option doesn't work.
• Is highly organised and comfortable managing a large pipeline.
• Takes ownership of their numbers without needing to be chased.
• Understands that keeping a CRM accurate is part of selling, not an administrative chore.

We're not necessarily looking for the most polished salesperson in the room. We're looking for someone warm, commercially switched-on and extremely motivated who customers enjoy talking to - and who quietly stays focused on moving the conversation forward.

What You'll Earn

On top of your basic salary, you'll earn commission for generating qualified appointments that attend our parks, plus further commission when those customers go on to purchase.

A strong performer should realistically earn£55,000-£65,000+ per year, with commission uncapped.

About At Your Leisure

At Your Leisure works with independent holiday parks to deliver better branding, smarter marketing and a more human approach to holiday-home sales.

We generate and manage enquiries from customers looking to purchase static caravans and holiday lodges and help match them with the right park and holiday home.

We're growing, which means the number of opportunities coming into the business is growing too. We're now looking for someone who wants to take genuine ownership of that opportunity and help us build an exceptional sales operation.