Inbound Account Executive

Sumup; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fintech company in London is looking for a Junior Inbound Account Executive to join their sales team. You will engage with inbound leads to convert them into loyal customers, delivering product demos and consulting on solutions. Ideal candidates will have customer-facing experience, strong communication skills, and a proactive attitude. The position offers competitive salary, training, and an office-first setup.

Benefits

Competitive base salary + uncapped commission

Training and mentorship

Central London office setup

Annual learning budget

Diverse & inclusive culture

30-day paid sabbatical after 3 years

Referral bonus

Qualifications

• Experience in a phone-based or customer-facing role.
• Confident and persuasive in conversations.
• Curiosity about fintech and small businesses.

Responsibilities

• Engage with inbound leads to qualify and convert them.
• Connect with small and medium-sized businesses.
• Deliver product demos and explain solutions.
• Manage sales pipeline and ensure timely follow-ups.
• Report on sales performance and align with team goals.

Skills

Customer engagement

Sales experience

Communication skills

Tools

Salesforce

EPOS software

Excel

Job description

💼 Inbound Account Executive (On‑Site – London)

Want to grow your sales career in one of the world’s leading fintech scale‑ups? Join our inbound sales team in London, where you’ll turn warm leads into happy customers — and help small businesses across the UK succeed with SumUp.

At SumUp, we believe small merchants are the heart of the economy. That’s why we build intuitive, affordable tools that make getting paid simple. With over 4 million businesses using SumUp across 30+ countries, we’re shaping the future of payments — and we want you on the journey.

As a Junior Inbound Account Executive, you’ll convert inbound leads into loyal customers, guiding small businesses through their first steps with SumUp.

🎯 What You’ll Do

💬 Engage with inbound leads generated by our marketing team — your role is to qualify, consult, and convert.

📞 Connect with small and medium‑sized businesses by phone and email, building trust and understanding their needs.

🎤 Deliver product demos and confidently explain how SumUp can solve real‑world business challenges.

📈 Manage your sales pipeline in Salesforce, ensuring timely follow‑ups and smooth lead conversion.

📊 Report regularly on sales performance and stay aligned with team goals and growth targets.

👀 You’ll Be a Great Fit If You

Have some experience in a phone‑based or customer‑facing role (sales, support, retail, etc.).

Feel confident talking to people — you’re persuasive, warm, and solution‑focused.

Are curious about fintech, small business, and how things work behind the scenes.

Thrive in a fast‑paced environment where learning and adapting are part of the fun.

Bring a proactive, team‑first attitude — you’re always up for sharing ideas and helping out.

Bonus points for experience with EPOS software or Excel — but we’ll teach you what you need.

🌟 Why Join SumUp

• 💸 Competitive base salary + uncapped commission – your earning potential grows with your success!
• ✅ Jumpstart Your Sales Career – a perfect entry point into the fintech industry with training, mentorship, and lots of room to grow.
• 🏢 Office‑first Setup in Central London – work face‑to‑face with your team, collaborate easily, and feel the energy of a growing sales hub.
• 📚 €2 Annual Learning Budget – grow your skills with courses, workshops, or events; your development is our priority.
• 🌍 Diverse & Inclusive Culture – we celebrate all backgrounds and perspectives, building an environment where everyone can thrive.
• 🧘 30‑Day Paid Sabbatical – after 3 years with us, take a paid month off to recharge or pursue something you love.
• 💸 Referral Bonus – recommend someone amazing to SumUp and earn a reward.

This is more than just a sales job—it’s your entry into the fast‑paced world of fintech. Apply now and help shape the future of small business with us.

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we’re creating tools that help them run their businesses. With a founder’s mentality and a ‘team‑first’ attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet % of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.