In-Store Shift Leader: Flexible Hours & Impact

Tesco Retail; Welwyn; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to join our store team in the United Kingdom. You will lead the team across all store areas, deliver great customer service, and handle day-to-day operational queries with confidence.

You’ll work within fixed availability windows and a guaranteed minimum of 16 hours per week. Applicants must be 18 or over. Tesco is committed to diversity, with inclusive practices and flexible working where possible.

Qualifications

• Experience in a team lead or management position in fast-paced retail.
• Strong role model with a passion for delivering great service.
• Clear communicator with the ability to keep the team well informed.
• Natural leader who motivates and inspires the team to achieve results.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Coach colleagues, give feedback and model excellent service.
• Be the go-to person for day-to-day operational queries across the store.
• Communicate clearly to keep the team informed and aligned.
• Lead in the store's manager absence when required.

Skills

Team leadership

Customer service

Communication

Coaching

Decision making

Job description

Tesco is seeking a Shift Lead to join our store team in the United Kingdom. You will lead the team across all store areas, deliver great customer service, and handle day-to-day operational queries with confidence.

You’ll work within fixed availability windows and a guaranteed minimum of 16 hours per week. Applicants must be 18 or over. Tesco is committed to diversity, with inclusive practices and flexible working where possible.