In-Store Shift Lead: Inspire Teams & Deliver Great Service

Tesco Retail; Chadderton; On-site; GBP 22,000 - 23,000; Part time

Job summary

Tesco is hiring a Shift Lead to guide the in-store team and ensure excellent customer service. You will lead day-to-day operations, coordinate across departments and act as a key point of contact in the Manager’s absence.

Ideal candidates will have prior experience in a fast-paced retail environment, strong communication, and a passion for serving customers. Roles offer flexible hours with a minimum guaranteed weekly hours.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.

Responsibilities

• Leading the team to deliver a great in-store experience for customers.
• Working across all store areas and with colleagues to handle day-to-day operational queries.
• Coaching colleagues, giving feedback and role modeling great service.
• Staying curious and seeking opportunities to serve customers, communities, and planet better.

Skills

Team leadership

Customer service

Communication

Job description

Tesco is hiring a Shift Lead to guide the in-store team and ensure excellent customer service. You will lead day-to-day operations, coordinate across departments and act as a key point of contact in the Manager’s absence.

Ideal candidates will have prior experience in a fast-paced retail environment, strong communication, and a passion for serving customers. Roles offer flexible hours with a minimum guaranteed weekly hours.