In-Store Customer Experience Champion

WHSmith Careers; England; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals from retail partners

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in-store. You will work independently or as part of a team to maintain our high store standards.

Responsibilities include replenishing stock, ensuring tidy and inviting displays, and supporting colleagues to achieve excellent customer experiences. The role requires a passion for customers and adaptability to meet company goals.

Qualifications

• Customer service focus and passion for helping customers.
• Ability to work independently and as part of a team.
• Strong communication within the team and with customers.
• Willingness to adapt to store requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy.
• Meet high standards of display and visual merchandising.
• Be part of a team and support colleagues.

Skills

Customer service

Teamwork

Communication

Adaptability

Visual merchandising

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in-store. You will work independently or as part of a team to maintain our high store standards.

Responsibilities include replenishing stock, ensuring tidy and inviting displays, and supporting colleagues to achieve excellent customer experiences. The role requires a passion for customers and adaptability to meet company goals.