In-Store Sales Assistant — Customer Experience Champion

WHSmith; Swindon; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Employee discounts

Pension scheme

Cycle to work

Paid annual leave

Job summary

WHSmith is seeking a Sales Assistant for our Swindon store to provide exceptional customer service and contribute to a welcoming shopping experience.

The role involves stock replenishment, maintaining clean and inviting aisles, and supporting visual merchandising to guide customers efficiently. You will work independently or with the team to uphold store standards and drive customer satisfaction.

Qualifications

• Delivering exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Responsibilities

• Deliver outstanding customer service to every shopper.
• Keep shelves stocked and areas tidy to make shopping easier.
• Maintain attractive displays and clear signage to guide customers.
• Support teammates to meet store goals and standards.

Skills

Customer service

Stock replenishment

Visual merchandising

Team player

Communication

Job description

WHSmith is seeking a Sales Assistant for our Swindon store to provide exceptional customer service and contribute to a welcoming shopping experience.

The role involves stock replenishment, maintaining clean and inviting aisles, and supporting visual merchandising to guide customers efficiently. You will work independently or with the team to uphold store standards and drive customer satisfaction.