In-Store Customer Experience Specialist

WHSmith Careers; Oxford; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith Careers is seeking a friendly Sales Assistant to deliver outstanding customer service in our store. You’ll work independently or as part of a team to uphold our high standards and help customers find what they need.

Join our team to gain retail experience, enjoy employee discounts, pension schemes, cycle to work and paid annual leave, plus wellbeing support from our Employee Assistance Programme.

Qualifications

• Passion for delivering an outstanding customer experience.
• Able to keep stock tidy and replenished to high standards.
• Confident in communicating within the team and with customers.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting.
• Ensure high standards of display and visual merchandising to help customers find items easily.
• Be a supportive team member and help colleagues as needed.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith Careers is seeking a friendly Sales Assistant to deliver outstanding customer service in our store. You’ll work independently or as part of a team to uphold our high standards and help customers find what they need.

Join our team to gain retail experience, enjoy employee discounts, pension schemes, cycle to work and paid annual leave, plus wellbeing support from our Employee Assistance Programme.