In-Store Sales & Customer Experience Star

WHSmith Careers; Stafford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals from retail partners

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in-store and work either independently or as part of a team to maintain our high store standards. You’ll help customers find products and support a welcoming shopping environment.

You’ll be involved in stock replenishment, visual merchandising, and keeping displays tidy. The role suits someone with a passion for great customer experiences and adaptability to meet store goals.

Qualifications

• Experience delivering exceptional customer service in a retail environment.
• Able to restock and tidy shelves and displays.
• Assist with visual merchandising to maintain appealing displays.
• Work well in a team and adapt to changing needs.

Responsibilities

• Provide exceptional customer service to all customers.
• Carry out stock replenishment and keep areas tidy.
• Support display and merchandising to help customers find products.
• Collaborate with colleagues to achieve store goals.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in-store and work either independently or as part of a team to maintain our high store standards. You’ll help customers find products and support a welcoming shopping environment.

You’ll be involved in stock replenishment, visual merchandising, and keeping displays tidy. The role suits someone with a passion for great customer experiences and adaptability to meet store goals.