In-Store Sales & Customer Experience Associate

WHSmith Careers; Sutton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Salary aware

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals from retail partners

Employee Assistance Programme

Job summary

WHSmith Careers is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to maintain our store standards. You will be responsible for stock replenishment, keeping areas tidy and inviting, and ensuring displays meet high visual merchandising standards.

You will join an inclusive team focused on delivering great customer experiences, collaborating with colleagues, and upholding WHSmith’s values across daily operations.

Qualifications

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Job description

WHSmith Careers is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to maintain our store standards. You will be responsible for stock replenishment, keeping areas tidy and inviting, and ensuring displays meet high visual merchandising standards.

You will join an inclusive team focused on delivering great customer experiences, collaborating with colleagues, and upholding WHSmith’s values across daily operations.