In-Store Customer Experience Champion

WHSmith; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith is looking for a Sales Assistant to deliver exceptional customer service in our store. You’ll work independently or as part of a team to maintain high store standards and help customers find what they need.

You’ll be involved in stock replenishment, displays, and teamwork, with opportunities to grow and enjoy employee discounts, a pension scheme, cycle to work, paid leave, and access to our Employee Assistance Programme.

Qualifications

• Friendly, proactive customer service approach.
• Stock replenishment and keeping shelves tidy.
• Ability to help customers find products and answer questions.
• Team player with good communication.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Maintain high standards of display and merchandising for easy shopping.
• Be part of a team and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Team collaboration

Job description

WHSmith is looking for a Sales Assistant to deliver exceptional customer service in our store. You’ll work independently or as part of a team to maintain high store standards and help customers find what they need.

You’ll be involved in stock replenishment, displays, and teamwork, with opportunities to grow and enjoy employee discounts, a pension scheme, cycle to work, paid leave, and access to our Employee Assistance Programme.