Retail Customer Experience Ambassador

WHSmith; Dartford; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee assistance programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service across our stores. You’ll work independently or as part of a team to uphold our high store standards and help customers find what they need with confidence.

Key tasks include replenishing stocks, keeping the store tidy, and creating inviting visual displays. You’ll be part of a supportive team, motivated to achieve great results and adapt to changing needs.

Qualifications

• Strong focus on customer service and satisfaction.
• Ability to work well within a team and independently when needed.
• Willingness to adapt to store needs and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service across our stores. You’ll work independently or as part of a team to uphold our high store standards and help customers find what they need with confidence.

Key tasks include replenishing stocks, keeping the store tidy, and creating inviting visual displays. You’ll be part of a supportive team, motivated to achieve great results and adapt to changing needs.