In-Store Sales Assistant: Create Exceptional Customer Experiences

WHSmith Careers; Colchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Job summary

WHSmith is seeking a Sales Assistant to deliver excellent customer service and maintain a welcoming store environment. You’ll handle stock replenishment, merchandising displays, and work both independently and with colleagues to meet high standards.

The role focuses on helping customers find products easily, staying organised, and supporting a friendly team in a busy retail setting across WHSmith stores.

Qualifications

• Deliver exceptional customer service to all customers.
• Stock replenishment and store presentation duties.
• Ability to work independently or as part of a team.
• Adaptable to meet store requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Teamwork

Stock replenishment

Visual merchandising

Job description

WHSmith is seeking a Sales Assistant to deliver excellent customer service and maintain a welcoming store environment. You’ll handle stock replenishment, merchandising displays, and work both independently and with colleagues to meet high standards.

The role focuses on helping customers find products easily, staying organised, and supporting a friendly team in a busy retail setting across WHSmith stores.