In-Room Dining Supervisor: Elevate Guest Experience

Dorchester Collection; Ascot; On-site; GBP 33,000 - 39,000; Full time

Benefits offered by this job

Complimentary nights with breakfast

50% F&B discount

Contributory pension

Life assurance

Uniform laundering

Complimentary meals on duty

Eye Test for VDU

Job summary

Dorchester Collection is seeking an In Room Dining Supervisor for Coworth Park Hotel in Ascot. You will work closely with the In Room Dining Manager to run the shift, take orders, deliver In Room Dining, and ensure personalized guest service at all times.

The role requires leading and developing the team, meeting guest expectations, and may involve deputizing for the manager and handling opening/closing duties. This on-site position within a premium luxury property offers generous staff benefits.

Qualifications

• Experience in In Room Dining service and delivering personalized guest experiences.
• Strong knowledge of food and beverage service standards.

Responsibilities

• Support In Room Dining Manager to run the department across shifts.
• Take orders, deliver In Room Dining, and manage amenities and mini-bars.
• Ensure highest standards of service and product delivery to guests.
• Lead and train the team, including spot checks and guidance.
• Deputise for the manager when needed and oversee opening/closing tasks.

Skills

Food and wine knowledge

F&B service sequence

Job description

Dorchester Collection is seeking an In Room Dining Supervisor for Coworth Park Hotel in Ascot. You will work closely with the In Room Dining Manager to run the shift, take orders, deliver In Room Dining, and ensure personalized guest service at all times.

The role requires leading and developing the team, meeting guest expectations, and may involve deputizing for the manager and handling opening/closing duties. This on-site position within a premium luxury property offers generous staff benefits.