In-Room Dining Concierge – Evenings & Weekends

Four Seasons Hotels Ltd; England; In loco; GBP 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Shuttle Bus transport

Employee travel programme

Excellent Training and Career Develop­

Uniform and free meals on duty

WeCare Employee Well Being Platform

Wagestream salary advance

Group Personal Pension Plan after 3?m

Descrizione del lavoro

Four Seasons Hampshire is seeking an organised In Room Dining Coordinator to manage in-room dining orders and coordinate with kitchen and service teams for seamless guest experiences. You will act as the central point of contact between guests, the kitchen, and service staff, ensuring accuracy and timely delivery.

The role requires excellent communication, customer service, and the ability to multitask in a fast-paced hospitality environment, with flexibility to work evenings, weekends and

Competenze

• Experience in hospitality, food & beverage, or a similar role preferred.
• Excellent communication and customer service skills.
• Strong organisational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Willingness to work evenings, weekends and holidays.
• Proficient with order-taking systems.

Mansioni

• Coordinate all in-room dining orders accurately.
• Take guest orders and manage special requests.
• Liaise with kitchen and service teams to ensure smooth service.
• Monitor order flow and maintain high standards.
• Handle guest queries and feedback professionally.
• Upsell and recommend menu offerings with up-to-date knowledge.
• Assist with administrative duties like order tracking and reporting.
• Ensure compliance with health and hygiene regulations.

Conoscenze

Communication skills

Customer service

Organisation

Attention to detail

Multitasking

Teamwork

Flexibility

Strumenti

Order taking systems

Descrizione del lavoro

Four Seasons Hampshire is seeking an organised In Room Dining Coordinator to manage in-room dining orders and coordinate with kitchen and service teams for seamless guest experiences. You will act as the central point of contact between guests, the kitchen, and service staff, ensuring accuracy and timely delivery.

The role requires excellent communication, customer service, and the ability to multitask in a fast-paced hospitality environment, with flexibility to work evenings, weekends and