Luxury In-Room Dining Concierge

Auberge Collection; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Auberge Collection’s Cambridge House in Mayfair is recruiting an In-Room Dining Coordinator to connect guests with the culinary world of the hotel. You will deliver thoughtful, warm service and coordinate dining orders with precision and discretion.

In this luxury, experience-driven environment, you will develop menu knowledge, accommodate dietary needs and work closely with Front Office and Housekeeping to ensure exceptional guest experiences.

Qualifications

• Experience in In-Room Dining within luxury hospitality preferred.
• Excellent communication and organisational skills.
• Ability to manage multiple tasks with discretion and warmth.
• Right to work in the United Kingdom.

Responsibilities

• Welcome guest calls and requests with warmth, professionalism and attentive listening.
• Coordinate food and beverage orders with culinary and House team, ensuring accuracy and timely delivery.
• Develop knowledge of menus, ingredients and beverages, with dietary accommodations.
• Collaborate with Front Office and Housekeeping to coordinate guest amenities and special requests.
• Maintain high standards of etiquette, presentation, confidentiality, and food hygiene.

Skills

Communication

Organisational skills

Hospitality/service

Attention to detail

Teamwork

Flexibility

Job description

Auberge Collection’s Cambridge House in Mayfair is recruiting an In-Room Dining Coordinator to connect guests with the culinary world of the hotel. You will deliver thoughtful, warm service and coordinate dining orders with precision and discretion.

In this luxury, experience-driven environment, you will develop menu knowledge, accommodate dietary needs and work closely with Front Office and Housekeeping to ensure exceptional guest experiences.