In-Branch Banking Consultant (Part-Time) — Make Real Impact

Description This; Glasgow; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

25 days holiday per year

Wellhub access (health & wellness)

Volunteer days to support causes you

Training and development

Annual bonus

Private medical insurance

Pension

Life assurance

Job summary

Nationwide is hiring a Customer Consultant for the Virgin Money Baillieston, Lanarkshire branch. You’ll help customers in person and over the phone with everyday banking transactions and guide them to banking services and digital tools. This permanent, part-time role is 21 hours per week, Monday to Saturday.

Training lasts three weeks with no holidays during that initial period. Nationwide offers a competitive benefits package including generous holiday allowance, private medical insurance,

Qualifications

• Customer-focused approach with strong listening and advisory skills.
• Ability to handle everyday banking queries and guide customers to digital tools.

Responsibilities

• Assist customers in person and over the phone with transactions.
• Answer queries and educate customers on banking services and digital tools.
• Adapt approach to meet different customer needs in a branch setting.

Job description

Nationwide is hiring a Customer Consultant for the Virgin Money Baillieston, Lanarkshire branch. You’ll help customers in person and over the phone with everyday banking transactions and guide them to banking services and digital tools. This permanent, part-time role is 21 hours per week, Monday to Saturday.

Training lasts three weeks with no holidays during that initial period. Nationwide offers a competitive benefits package including generous holiday allowance, private medical insurance,