Import Operator

Rubicon Recruitment; United Kingdom; On-site; GBP 33,000; Full time

Job summary

A dynamic recruitment agency in the United Kingdom is seeking an experienced Import Operator to manage air and sea freight imports. You will be responsible for overseeing customs compliance and resolving operational challenges in a fast-paced environment. The ideal candidate will have proficiency in MS Office and strong communication skills. This role offers competitive benefits including 25 days of annual leave and a bonus scheme based on performance, along with opportunities for professional growth.

Benefits

25 days annual leave

5% + 5% pension scheme

Bonus scheme for leads

Free eye tests and dental plan

Quarterly team lunches

Fresh fruit provided

Supportive team environment

Exposure to international logistics

Qualifications

• Experience in import operations (air and sea preferred) is essential.
• Strong customer service skills are crucial.
• Ability to work effectively under pressure and meet deadlines.

Responsibilities

• Manage import shipments from arrival to delivery for air and sea freight.
• Oversee customs documentation and ensure compliance.
• Liaise with airlines, shipping lines, and hauliers.

Skills

Proficiency in MS Office (Word and Excel)

Strong communication and customer service skills

Ability to work effectively under pressure

Analytical skills

Job description

Import Operator | Poole | £33,000 per annum

Are you an experienced Import Operator looking for a role where your organisational skills and attention to detail truly make an impact? Join a dynamic team managing air and sea freight imports, where no two days are the same.

This is an opportunity to work in a fast-paced environment, liaising with global partners and ensuring smooth operations from arrival to delivery. If you thrive under pressure and enjoy problem-solving, this role is for you.

Benefits

• 25 days annual leave
• 5% + 5% pension scheme
• Bonus scheme for leads that generate GP over a set amount
• Free eye tests and dental plan
• Quarterly team lunches and Christmas meals
• Fresh fruit provided in the office
• A supportive team environment with opportunities for professional growth
• Exposure to international logistics and compliance processes
• Working with industry‑leading systems and tools

Responsibilities

• Managing import shipments from arrival to delivery for both air and sea freight
• Overseeing customs documentation and compliance requirements
• Liaising with airlines, shipping lines, hauliers, and third‑party providers
• Maintaining accurate shipment data and financial records
• Resolving operational challenges to ensure timely deliveries

Experience

• Proficiency in MS Office (Word and Excel)
• Strong communication and customer service skills
• Ability to work effectively under pressure and meet deadlines
• Previous experience in import operations (air and sea preferred)
• Commercial awareness and analytical skills (advantageous)

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Harriet Forrester at Rubicon for more information.