Impactful Work Coach: Help People Progress (Scotland)

Government Recruitment Service; Cowdenbeath; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Disability Confident

Job summary

The Government Recruitment Service is hiring a Work Coach for Universal Credit in the Northeast Scotland region, with locations including Cowdenbeath. This permanent, full-time role focuses on helping customers progress toward work and independence.

You will provide tailored support, advise on job search actions, and collaboratively connect claimants with local opportunities and service partners, while upholding Equality Act duties.

Qualifications

• Provide guidance to customers about job search actions.
• Support customers to search for work in a largely digital world.
• Ensure compliance with the Equality Act 2010.
• Build positive relationships and motivate customers.
• Develop knowledge of local employment opportunities and partner support.
• Make timely decisions and manage caseload.

Responsibilities

• Provide support to customers claiming benefits.
• Advise on job search actions and match to vacancies.
• Comply with Equality Act and ensure equal access.
• Develop local employment knowledge and service partner links.
• Make timely decisions and refer to appropriate help.
• Be accountable for performance and caseload management.

Job description

The Government Recruitment Service is hiring a Work Coach for Universal Credit in the Northeast Scotland region, with locations including Cowdenbeath. This permanent, full-time role focuses on helping customers progress toward work and independence.

You will provide tailored support, advise on job search actions, and collaboratively connect claimants with local opportunities and service partners, while upholding Equality Act duties.