Impactful Supported Housing Officer - Exempt Accommodation

Renaissance Housing Association Ltd; Burnley; In loco; GBP 26.000 - 31.000; Tempo pieno

Descrizione del lavoro

Renaissance Housing Association Ltd in Burnley is seeking a Supported Housing Officer (Exempt Accommodation) to join our team. The role manages a caseload of tenants in exempt accommodation, delivering tenancy support to help residents stay in their homes and progress to independent living.

The office-based role is 37.5 hours per week, permanent and full-time, with a salary from £28,500 and an enhanced DBS check.

Competenze

• Experience supporting vulnerable adults in housing, social care or a related setting is essential.
• Satisfactory enhanced DBS check is required.
• You must have the legal right to work in the UK at the time of application.

Mansioni

• Support planning and delivery: develop person-centred plans with tenants and review needs and risk assessments.
• Record all support on the case management system to evidence care or supervision.
• Help tenants access specialist services such as mental health, substance misuse, learning disability and domestic abuse support.
• Carry out sign-ups and inductions, explaining licence or tenancy agreements and tenant responsibilities.
• Manage tenancy breaches, anti-social behaviour and neighbour disputes per policy.
• Conduct regular property and room inspections and report repairs promptly.
• Support tenants to claim Housing Benefit and Universal Credit and manage service charges.
• Provide evidence for exempt accommodation claims and respond to reviews and audits.
• Monitor rent and service charges and arrange affordable repayment plans for arrears.
• Identify safeguarding concerns and participate in safeguarding meetings and case conferences.

Conoscenze

Needs assessment

Risk assessment

Person-centred planning

Key working

Budgeting & benefits

Case management

Safeguarding

Communication

Strumenti

Case management system

Descrizione del lavoro

Renaissance Housing Association Ltd in Burnley is seeking a Supported Housing Officer (Exempt Accommodation) to join our team. The role manages a caseload of tenants in exempt accommodation, delivering tenancy support to help residents stay in their homes and progress to independent living.

The office-based role is 37.5 hours per week, permanent and full-time, with a salary from £28,500 and an enhanced DBS check.