Impactful Progression Coach for Welfare-to-Work

Reed; Ipswich; On-site; GBP 30,000 - 32,000; Full time

Job summary

Reed in Partnership is seeking a Progression Coach to attract, register and progress participants toward placements. You will provide intensive personal support to a caseload up to 25, using diagnosis, coaching and wellbeing support across Reed locations, co-locations and community venues.

This full-time role is office-based with travel across Norfolk and Suffolk. Experience in welfare-to-work or employability programmes is advantageous, with a focus on helping participants move closer to work

Qualifications

• Experience in customer service and coaching within employability programmes.
• Ability to engage participants and support progression to employment.
• Strong communication and relationship-building skills.

Responsibilities

• Attraction & Enlisting: Pitch Reed in Partnership and onboard participants.
• Engagement and Diagnosis: assess needs, explain programme rights, register participants.
• Participant Progression: support goals, remove barriers, coordinate with partners.
• Training Delivery: conduct sessions and adapt to learner needs.
• In Work Support: plan in-work support and monitor progression.

Skills

Coaching

Customer service

Communication

Relationship building

Job description

Reed in Partnership is seeking a Progression Coach to attract, register and progress participants toward placements. You will provide intensive personal support to a caseload up to 25, using diagnosis, coaching and wellbeing support across Reed locations, co-locations and community venues.

This full-time role is office-based with travel across Norfolk and Suffolk. Experience in welfare-to-work or employability programmes is advantageous, with a focus on helping participants move closer to work