Business Manager – Lead Progression Coaches & Impact

Reed; Colchester; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Training & development funds

Bi-annual pay reviews

Career progression opportunities

Job summary

Reed in Partnership is seeking a Business Manager to lead and motivate a Progression Coach team, overseeing caseloads of unemployed job seekers and ensuring high-quality service delivery. This office-based role will involve travel across Essex & Hertfordshire.

We are building a talent pipeline for upcoming contracts and will begin formal recruitment soon. The role emphasizes ownership, collaboration, and delivering results, with opportunities for training, development funds, and progression

Qualifications

• Direct line management experience
• Experience in sales, customerservice or recruitment
• Track record of achieving targets and managing teams
• Experience in coaching, performance management and recruitment
• Strong administration and IT skills
• Willingness to travel across a large region

Responsibilities

• Take ownership of strategies to upskill local community members and remove barriers to employment
• Monitor and manage office and individual performance against KPIs
• Manage, motivate, and direct staff to meet performance targets
• Oversee staff development including performance management and coaching
• Maintain relationships with internal and external stakeholders to maximise referrals and employment opportunities
• Manage Profit and Loss and monthly financial forecasting

Skills

Direct line management

Sales experience

Customerservice

Target achievement

People management

Training and coaching

Decision making

Travel flexibility

Education

2 A-Levels or Level 3 Diploma

GCSE English (Grade B)

Job description

Reed in Partnership is seeking a Business Manager to lead and motivate a Progression Coach team, overseeing caseloads of unemployed job seekers and ensuring high-quality service delivery. This office-based role will involve travel across Essex & Hertfordshire.

We are building a talent pipeline for upcoming contracts and will begin formal recruitment soon. The role emphasizes ownership, collaboration, and delivering results, with opportunities for training, development funds, and progression