Impactful Operations Coordinator — Aberdeen Office

Penumbra; Aberdeen City; On-site; GBP 24,000 - 29,000; Full time

Job summary

Penumbra in Aberdeen is seeking an Operations Coordinator to act as a key link between the Granite Care Consortium and its stakeholders. The role focuses on delivering high-quality care data, handling communications, and maintaining accurate records in Excel and related databases.

The position is a permanent full-time role (36.5 hours per week) with a salary of £26,313 per annum. The successful candidate will support finance tasks, manage calls and meetings, and help drive service outcomes

Qualifications

• Experience maintaining electronic records and data.
• Proficient with Microsoft applications (especially Excel) and databases.
• Knowledge of website maintenance and/or social media communications.

Responsibilities

• Handle incoming and outbound calls and respond to email enquiries from GCC providers, care management and other stakeholders.
• Take ownership of issues as they arise and escalate when required.
• Arrange and take minutes in meetings where assigned.
• Complete data input tasks (primarily in Excel) with high accuracy.
• Build and maintain strong professional relationships with internal and external stakeholders.
• Support the GCC team to ensure performance standards and business objectives are met.
• Undertake finance processing tasks.
• Deputise for other team members as required.

Skills

Excel proficiency

Data entry

Communication

Time management

Stakeholder relations

Digital records management

Website maintenance

Social media knowledge

Tools

Microsoft Excel

Xero

Job description

Penumbra in Aberdeen is seeking an Operations Coordinator to act as a key link between the Granite Care Consortium and its stakeholders. The role focuses on delivering high-quality care data, handling communications, and maintaining accurate records in Excel and related databases.

The position is a permanent full-time role (36.5 hours per week) with a salary of £26,313 per annum. The successful candidate will support finance tasks, manage calls and meetings, and help drive service outcomes