Operations Coordinator- Granite Care Consortium

NHS Scotland; Aberdeen City; Sur place; GBP 24 000 - 29 000; Plein temps

Résumé du poste

Penumbra’s Granite Care Consortium is seeking an Operations Coordinator to act as a key liaison between GCC and stakeholders, ensuring a person-centered approach to delivering care at home in Aberdeen.

You will handle communications, data input (Excel), and support finance processing while maintaining strong professional relationships and contributing to performance goals. The role is permanent, full-time, in Edinburgh-based GCC operations.

Qualifications

• Confident communicator with ability to manage communications.
• Strong organisational and multi-tasking abilities.
• Attention to detail and accuracy in data handling.

Responsabilités

• Handle incoming and outbound calls and emails from GCC providers, care management, and other stakeholders.
• Take ownership of issues and escalate when required.
• Arrange and take minutes in meetings as assigned.
• Complete data input tasks (primarily in Excel) with high accuracy.
• Build and maintain strong professional relationships with internal and external stakeholders.
• Support GCC team to meet performance standards and business objectives.
• Undertake finance processing tasks.
• Deputise for other team members as required.

Connaissances

Confident communicator

Multi-tasking

Attention to detail

Team player

Flexible

Data entry

Outils

Microsoft Excel

Xero

Description du poste

Norton Park, 57 Albion Road, Edinburgh, EH7 5QY

Salary: £26,313 per annum

Permanent- Full Time (36.5 hours per week)

About Us

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Granite Care Consortium service you can start your day knowing what you do really does make a difference!

Granite Care Consortium (GCC) are nine local 3rd and independent sector companies – with decades of experience in delivering health and social care services. This includes Penumbra, the hosting organisation for GCC’s central administration team.

The consortium was set up to ensure availability of quality services, improve outcomes of those we support and to build a consistent trained and skilled workforce, in line with our shared values and ethos of Changing Care for Good.

GCC are commissioned by Aberdeen City Health and Social Care Partnership (ACHSCP) to provide outcomes-based care and support services to adults in their own homes and local communities.Services which can assist with the achievement of agreed outcomes include personal care, housing support, skills development, social and carer support. Each person supported benefits from a person-led approach, as we work together to meet agreed outcomes, focusing on individual needs and goals in an enabling and encouraging way.

What it’s like to work for Granite Care Consortium

We are a small, friendly, dynamic, and supportive team. We encourage passion, initiative, and collaboration, both in our performance as a team and individually. New ideas are encouraged and welcomed. We actively seek involvement in the development and direction of our processes, as well as finding more efficient ways to work, as we strive for continuous improvement.

The Opportunity

As Operations Coordinator, you will be a key representative between us and our stakeholders. Ensuring that the customer is at the forefront of every interaction, you will assist with managing communications and data relating to the delivery of care at home for people in the city of Aberdeen.

The role will involve but will not be limited to:

• Handling incoming and outbound calls and responding to email enquiries and requests from GCC providers, care management, and other stakeholders.
• Taking ownership of issues arising, solving them oneself where possible and escalating when required.
• Arranging and taking minutes in meetings, where assigned.
• Completing data input tasks (primarily in excel) which require a high level of accuracy.
• Building and maintaining strong professional relationships with internal and external stakeholders, that will exceed their expectations.
• Supporting the GCC team to ensure that performance standards and business objectives are met.
• Undertaking finance processing tasks.
• Deputising for other team members, as required.
  

About You

You will be a confident communicator who is driven to deliver results. You will also be/have:

• Organised and efficient.
• Ability to multi-task and prioritise a varied workload.
• High attention to detail and a ‘right first time’ approach.
• Team player, with a go-getter attitude.
• Flexible approach to work and the ability to work in a fast-paced environment with changeable demands.
• Experience of maintaining electronic records / data.
• Proficient in Microsoft applications (particularly, excel) and use of internal and external databases.
• Knowledge of website maintenance and / or social media communications.
• Working knowledge of Xero, or similar accounting system would be an advantage.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at [e-mail].

Reference:

Salary: £26,313 per annum

Contract Type: Permanent

Posted On: 16/10/2026

Closing Date: 30/10/2026